Senior Manager Trainer

Highlights

• Fixed bonus and performance bonus
• Hybrid Working and remote teaming
• Work from Anywhere
• Equality Welfare & Benefit (LGBTQA+)
• Global online training modules to personalized learning journey
• International Opportunities for Career Growth
• Community Support with Employee well-being resource groups

JOB SUMMARY

Leading teams of trainers to deliver excellent and engaging development program and training experiences to sales team for the best financial outcomes while ensure full capability and capacity being utilized.

Main Responsibility

1) Sales training strategy & roadmap

• Develop and execute comprehensive sales training strategy and roadmap including training approach for different distribution channels with the aim to achieve both financial and non-financial the company's goals and objectives.

2) Sales training program development

• Coordinate with the relevant parties (e.g. distribution channels, business partners) to perform sales training needs analysis, identify training gaps and design new sales training courses or training initiatives to address them and review the existing training programs to improve the quality and performance of training programs

• Coordinate with curriculum design teams and subject matter experts to develop and deliver comprehensive and effective sales training programs that cover various aspects of the sales process, product knowledge, services, and sales techniques for sales team in a timely manner.

3) Sales training delivery & execution

• Lead and manage team in developing the training roadmap and professional training materials of different groups of audiences

• Conduct regular training sessions, workshops, and seminars to enhance the sales team's skills and knowledge.

• Proactively seek feedback on the existing training course and curriculum, define any opportunities for improvement, provide recommendations related to sales training program.

• Review the accuracy and completeness of training contents and ensure that the contents support the training objectives defined as well as monitor and evaluate the effectiveness of training programs through assessments and 360 feedback.

• Stay up-to-date with industry trends, best practices, and new sales methodologies as well as insurance market landscape to continuously improve the training programs and training materials.

4) Sales training evaluation & team management

• Track and monitor to ensure that all training development activities are performed in an accurate and timely manner and delivered with quality according to plan.

• Collaborate with other departments, such as marketing, product development and operation, to ensure sales training materials are accurate and up-to-date

• Drive for continuous improvement and enhancement of the quality of training and development programs with the aim of driving sales performance

• Lead and manage a team of sales trainers as well as provide guidance and support to ensure their success

• Provide advice and coaching for team to ensure the efficiency, effectiveness and quality of all training activities

• Undertakes other projects assigned by the company

PREPARATION, TRAINING & EXPERIENCE

• Bachelor's degree in business, marketing, or a related field. A master's degree is a plus
• Minimum of five years of experience in managing trainer team, leading sales training & development or sales/distribution or other related fields in the banking or insurance industries,
  preferably within the Life insurance industry.
• Strong knowledge of insurance products and related regulation, insurance claim and terminology, sales techniques. A knowledge in financial planning would be a plus.
• Proven track record in designing and delivering successful sales training programs
• Excellent presentation and communication skill both in Thai and English with good interpersonal skills
• Ability to inspire and motivate sales teams
• Strong leadership and management abilities
• Ability to use Excel and Powerpoint to support training related tasks
• Can communicate in English