Business Intelligence Manager
5 days ago
This role will own commercial analytics and build advance solutions to empower data driven commercial strategy. The role will turn data into decisions that lift sales and margin, partnering closely with Buying, Pricing, Marketing, Finance, and Ops.
Key Responsibilities
Commercial Analytics & Reporting
· Sales & Margin Performance: Build Buyer/Category scorecards & performance tracking solutions. Enforce guardrails, auto-alerts and precise
· Price & Promo Science: Develop price index, price elasticity and set price/promo guardrails by category, channel, and region.
· Customer Targeting & Marketing Automation: Operationalize segmentation for precise targeting across CRM/push/paid. Automate pipelines, bot-pushed insights to improve campaign ROI.
Forecasting & Modelling
· Demand outlook: Clear view of expected sales by category, channel, and region across seasons, paydays, and events and early-warning signals.
· Price & promo outlook: Simulate sales and margin under different price points and promo plans; recommended actions and trade-offs by category
· Customer & campaign outlook: Expected acquisition, repeat, and retention by segment; projected lift from campaigns, placements, and assortment changes.
Data Governance & Enablement
· Single source of truth: Certified datasets and KPI glossary with role-based access; privacy aligned to PDPA/GDPR.
· Quality & controls: Data contracts, lineage, retention, and periodic checks; clear model/decision standards and auditability.
Team Leadership
· People & practices: Mentor analyst, review code/notebooks/queries, and uphold documentation and reproducibility standards.
· Stakeholder impact: Coach Commercial, Marketing, Finance & other stakeholders KPI interpretation; dashboard, model walkthroughs
Qualifications
· 6–10 years in Retail/E-commerce/CPG/ Consulting/ large MNCs with hands-on experience on developing commercial solutions and reporting
· Strong SQL and Python; with expert proficiency in Power BI and working knowledge of Databricks/Fabric/Spark.
· Proven track record turning analysis into commercial actions and executive-ready storytelling through reports
· Master's degree in a quantitative field (e.g., statistics, economics, mathematics, business administration, marketing).
· Experience in AI & automation: GenAI/LLM copilots, decision bots, and pipeline automation (Power Platform/Fabric) etc., will be an added advantage
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