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Data Analyst Executive
2 weeks ago
Description
Job description:
- We are seeking an inspirational, dynamic, and detail-oriented Data Analyst to join our
- Technology team at the International Schools Partnership (ISP). This pivotal role supports
- the implementation, integration, and administration of our strategic core application
- ecosystems, including iSAMS (group MIS), Workday (group HRIS), HubSpot (group CRM),
- IT Service Desk, and EdTech applications.
- The Data Analyst will be responsible for the overall management, configuration, and
- administration of these systems at both school and regional levels, ensuring data integrity,
- compliance, and seamless day-to-day operations. They will work closely with school-based
- teams, regional IT staff, and Academic Administration to maintain high application availability
- and minimize operational disruptions across all sites.
Overall Responsibilities:
- Data Management – Responsible for data gathering, processing, ensuring data
- structures are adequate and report design and administration as required. You will
- design and administer school-wide reports to support strategic decision-making.
- Core Applications Deployment & Implementation: Liaise with various
- stakeholders including other school departments and the regional/ central teams to
- actively support the deployment and implementation of key platforms such as iSAMS,
- Workday (HRIS), HubSpot (Admissions), etc.
- Training – Planning, coordinating, and conducting core applications-specific training
- for teaching and non-teaching staff for the school to maximize the user experience of
- the system, as necessary.
- Support – Serve as the primary technical contact for all school-level MIS systems,
- such as iSAMS, Workday, HubSpot etc. This role involves close collaboration with
- the IT teams at both school and regional level to resolve technical issues.
- Review – Monitoring the effectiveness of iSAMS and other MIS implementation and
- adoption; providing feedback regularly to leadership for informed planning.
- Other Duties
- Regional Travel – Willingness to travel across schools within the region to
- support system implementation, training, troubleshooting, and collaboration with school-based teams.
- Work with the Regional IT team and management to identify process
- improvement opportunities and devise data governance strategies.
- Adhere to all School Policies and Procedures, including the Code of Conduct.
- Ticket and Escalation Management
- Document knowledgebase, Change requests, and Project resource as needed.
- Flexible with regard to working hours and available on occasion to work
- outside of normal hours in response to support demands of the school and regional office.
- Active participation in new system initiatives that could help our schools improve efficiencies.
Experience and Required Technical Skills
Candidate must possess Degree level within IT/MIS or relevant professional qualifications in field.
Advanced MS Excel skill & high level of computing skills
- Experience in support in the K12 education sector is advantage.
- Proficient in English and Thai, both written and oral.
- Knowledge in SQL and SSRS reporting will be an added advantage.
- Experience with IT Technical Support such as end user device management,
- network and system, Microsoft 365, classroom technology devices will be added
- advantage.
- Ability and flexibility to travel across multiple school sites within the region as needed
Soft Skills
- Excellent verbal and written communication skills, including the ability to present
- accurate and concise reports of conclusions and recommendations.
- Interpersonal skills that ensure productive interaction and effective team building
- Ability to work with minimal direct supervision and a team player.
- Competent team trainer.
- An analytical mindset with super communication and problem-solving skills.
In helping you with your own learning journey, we will provide you with:
- Continuous professional development
- Guidance and mentoring (to help you reach your fullest potential and further develop
- your expertise and soft skills)
- You will be surrounded by highly dedicated and helpful colleagues
How will this career benefit you?
- You will have the exposure and opportunity to build your portfolio as a Data Analyst.
- Make a significant difference in the world by touching the lives of students.
- Opportunity to work in a dynamic school setting where the wellbeing of students is
- our highest priority.
- Be part of a school that is focused on becoming the school of choice in Thailand.
ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years' employment history.
ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.
