Current jobs related to Cloud Managed Services Engineer - Bangkok, Bangkok - NTT DATA
-
Cloud Engineer
6 days ago
Bangkok, Bangkok, Thailand Xtremax Pte. Ltd. Full timeThis job position is suitable for individuals who are constant learners, problem solvers and multi-taskers. Candidates who thrive in a fast-paced environment, steps up to face challenges, and are able to deliver results, are welcome to apply. We are looking for candidates who are interested in doing Implementation and Operation for Cloud...
-
Bangkok, Bangkok, Thailand Amazon Web Services Full timeDESCRIPTIONThe Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving...
-
Bangkok, Bangkok, Thailand Amazon Web Services (Thailand) Limited Full timeThe Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success...
-
ที่ปรึกษาด้าน Cloud Solutions
5 days ago
Bangkok, Bangkok, Thailand Ricoh Full timeเกี่ยวกับริโก้คุณจะได้เข้าถึงการพัฒนาเต็มรูปทั้งในด้านชีวิตส่วนตัวและความเป็นมืออาชีพ
-
Senior Delivery Consultant
6 days ago
Bangkok, Bangkok, Thailand Amazon Web Services Full timeDESCRIPTIONThe Amazon Web Services Professional Services (AWS ProServe) ASEAN organization is looking for a senior experienced and motivated business-oriented AI/ML practitioner who possess a unique balance of business knowledge and Technology depth in Machine Learning with deliver implementation experience in the cloud. AWS ProServe engage in a wide...
-
Project Manager
6 days ago
Bangkok, Bangkok, Thailand Trangile Services Full timeWe are seeking a dynamic Project Manager to lead end-to-end implementation of our SaaS-based logistics and supply chain management solutions for enterprise customers. The Project Manager will be responsible for ensuring successful delivery — from project initiation to customer go-live — while managing timelines, resources, budgets, and stakeholder...
-
system engineer
5 days ago
Bangkok, Bangkok, Thailand Personnel Consultant Manpower (Thailand) Co., Ltd. Full timeJob Opening: SYSTEM ENGINEER / IT ENGINEER (JO31683)Industry: บริษัทญี่ปุ่นชั้นนำ ดำเนินธุรกิจด้านก่อสร้าง โครงสร้างพื้นฐาน พลังงาน สิ่งแวดล้อม และอสังหาริมทรัพย์
-
Service Engineer
6 days ago
Bangkok, Bangkok, Thailand Medcaptain Full time【Responsibilities】A. Support distributors of responsible area to proceed the installation, maintenance, troubleshooting and end users visit of all Medcaptain products. Maintain the relationship with key customers and modelhospitals, especially the relationship of the medical equipment management dept of the hospitals.B. Provide technical support and...
-
System Engineer
5 days ago
Bangkok, Bangkok, Thailand PLACID (THAILAND) LTD. Full timePlacid Co., Ltd. คือผู้ให้บริการ Managed IT Services ที่เชี่ยวชาญด้านการออกแบบและบริหารจัดการระบบโครงสร้างพื้นฐานไอที (IT Infrastructure) ทั้งในรูปแบบ On-premise และ
-
Senior Delivery Consultant
6 days ago
Bangkok, Bangkok, Thailand Amazon Web Services (Thailand) Limited Full timeThe Amazon Web Services Professional Services (AWS ProServe) ASEAN organization is looking for a senior experienced and motivated business-oriented AI/ML practitioner who possess a unique balance of business knowledge and Technology depth in Machine Learning with deliver implementation experience in the cloud.AWS ProServe engage in a wide variety of projects...
Cloud Managed Services Engineer
6 hours ago
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.
Your day at NTT DATA
As a Cloud Managed Services Engineer (L2) at NTT DATA, you'll play a critical role in ensuring our clients' cloud infrastructure runs smoothly. You'll proactively monitor, identify, investigate, and resolve cloud-based incidents and service requests. Applying your technical expertise, you'll handle second-line support for incidents and requests with medium complexity, ensuring we meet our service level agreements (SLAs).
Your daily activities will include monitoring work queues, resolving incidents in a timely manner, and updating tickets with the tasks performed. You'll identify and analyze issues before they impact our clients, provide second-level support, and work closely with other teams and clients to extend necessary support. Your role is vital in executing changes with identified risks and mitigation plans, ensuring the smooth operation of our clients' cloud infrastructure.
You'll also be responsible for leading client escalations for operational issues, contributing to the change management process, and ensuring all changes have proper approvals. Additionally, you'll plan and execute approved maintenance activities, audit and analyze incident tickets for quality, and produce trend analysis reports to identify tasks that can be automated, reducing ticket volumes and optimizing effort.
Collaboration is at the heart of what we do. You'll work with automation teams to optimize efforts, coach the Service desk and L1 teams on technical and behavioral skills, and establish monitoring for client infrastructure. Your proactive approach will ensure that problems and errors are identified before impacting clients, creating a positive experience throughout their journey with us.
To thrive in this role, you need to have:
- Experience in Windows Server Administration, Linux Server Administration, Virtualization Administration, Server Hardware, and Storage Administration.
- Moderate experience in managed services and knowledge of ticketing tools like ServiceNow.
- Knowledge of management agents, redundancy concepts, and supported. technical domains like Network, DATA Center, Telephony, Exchange, Storage, Cloud, and Backup.
- Strong planning skills with an ability to adapt to changing circumstances.
- Ability to communicate and work effectively across different cultures and social groups.
- Active listening skills, including paraphrasing and probing for further relevant information.
- Positive outlook and ability to thrive in a pressurized environment.
- Willingness to work longer hours when necessary and maintain a client-focused approach.
- Bachelor's degree in information technology/computing or equivalent work experience.
Workplace type:
On-site Working
About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an email address. If you suspect any fraudulent activity, please contact us.
