TOM Specialist
5 days ago
About the role
This is a full-time position as a TOM Specialist (Operation) at YFY Jupiter (Thailand) Co., Ltd, based in Panong, Chonburi. As a TOM Specialist, you will be responsible for providing excellent customer service and support to our clients, ensuring their needs are met in a timely and efficient manner.
What you'll be doing
1. SAP system maintenance
1.1 Vendor code creation and data mantainence
1.2 Create transaction relevant orders
1.3 Generate documents which are related to delivery.
1.4 Generate billing documents, such as invoice.
2. Monthly consolidate additional account expenses and ensuring timely payment collection
3. Daily follow up demand forecast and stock level.
4. Working closely with supplier on production status.
What we're looking for
3+ years working experience on operation / customer service position
Proficiency in Microsoft Office, Microsoft Excel and systems and other relevant software.
With the characteristic of organized and discipline.
English proficiency: TOEIC 700 or equivalent
Good Chinese as 3rd language is a plus (for South East Asia sites)
Bachelor's degree or equivalent in Business Management, Industrial Engineering Management, or Printing-related fields.
Strong problem-solving and decision-making abilities
Proficient in using customer relationship management (CRM)
A positive, customer-centric attitude and a genuine desire to help others
What we offer
At YFY Jupiter (Thailand) Co., Ltd, we are committed to providing our employees with a supportive and rewarding work environment. Some of the key benefits you can enjoy include:
Competitive salary and performance-based bonuses
Comprehensive health and wellness benefits, including medical insurance
Opportunities for career development and training
A collaborative and inclusive company culture
Flexible work arrangements and a healthy work-life balance
About us
YFY Jupiter (Thailand) Co., Ltd is a leading provider of innovative business solutions and services. With a strong focus on customer satisfaction, we strive to create value for our clients and deliver exceptional results. Our company culture is built on the principles of collaboration, integrity, and continuous improvement, and we are committed to the growth and development of our employees.
If you're ready to take on a rewarding role and be part of a dynamic team, we encourage you to apply now.