Service Associate

2 days ago

Bangkok, Bangkok, Thailand UOB Full time

About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description
UOB (Thai) Public Company Limited

Job Title: Service Associate (Teller/CSO)

Job Summary
As a Service Associate at UOB (Thai) Public Company Limited, you will be the front-line ambassador for our customers, providing essential banking services and support. You will be responsible for handling daily transactions, assisting with customer inquiries, and ensuring a positive and efficient banking experience.

Job Responsibilities

  • Provide timely and accurate banking services to customers via various channels.
  • Process transactions efficiently and accurately while ensuring compliance with security policies and procedures.
  • Maintain customer accounts by updating personal information and carrying out account maintenance requests.
  • Identify and resolve customer queries and complaints promptly within the agreed turnaround time.

Job Qualifications

  • ฺBachelor's Degree in a relevant field may be preferred.
  • Good command of written English.
  • Cash handling experience may be required.
  • Ability to work under pressure and meet tight deadlines.
  • Strong sales skills are a plus.
  • Exceptional time management, communication, and customer service skills.
  • Knowledge of banking operations and financial products will be an advantage.
  • Possession of a valid Life Insurance Broker License, Non-Life Insurance Broker License, or Single License is a plus.

Remark: The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank's policy.

Additional Requirements
Develop, Engage, Execute, Strategise

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a Difference

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