Timepieces & Fine Jewelry Specialist (Local Market)

6 days ago

Bangkok, Bangkok, Thailand Chanel (Thailand) Limited Full time ฿1,200,000 - ฿3,600,000 per year

About the job

The Timepieces & Fine Jewelry Specialist has an in-depth knowledge on Watches & Fine Jewelry (WFJ). He or she will focus on the WFJ category sales, with special emphasis on managing and building the WFJ business and growing the customer base.

Location: Local Boutique

What impact you can create at Chanel

  • Collaborate closely with the Boutique team members to achieve the monthly WFJ targets as well as drive the rôle as the brand ambassador transmitting the brand values & culture to clients.

  • Assist the Fashion Advisors to present the collection to customers with a special focus on technical knowledge.

  • Share knowledge, market intelligence and information about WFJ with the team members to help build a high performance team.

  • Provide qualitative feedbacks regularly to Boutique Management team and WFJ Merchandising team on collection performance, product quality and challenging item push

  • Partner with the Visual Merchandising team on the optimisation of display and visibility such as ensuring frequent changes on display, increasing visibility of challenging items, etc.

  • Work closely with Timepieces & Fine Jewelry Expert (TFJE) and WFJ Deputy Head of Boutique to ensure tidiness to increase visibility.

  • Work closely with Fashion Advisors to recruit new clients as well as to convert existing Fashion clients to WFJ.

  • Partner with Fashion Advisors to develop long-lasting relationship with existing WFJ clients and continue to fuel inspiration through strong and engaging WFJ story-telling, right product offering, and best-in-class services.

  • Ensure all customer service and after-sales requests are handled according to the guidelines.

You are energised by

  • Collaborating with a dedicated team in a fast-paced retail environment.

  • Providing expert advice and support to both staff and clients.

  • Engaging in projects that challenge and expand your skills.

What you will bring

  • Minimum 3 years of sales experience preferably from international Watch & Fine Jewelry (WFJ) brands

  • Strong knowledge of WFJ collections (including technical knowledge) and basic alteration skills with the experience of handling high profile clientele

  • Knowledge of WFJ competition environment & trends

  • Pleasant personality with high level of sophistication & refinement

  • Strong communication skills (Thai and English) with team working spirit, aiming for the total business goals of the boutique

  • Comfortable with retail working hours such as on weekends and public holidays.

What Chanel can offer you

  • The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.

  • Ongoing training and development to enhance your skills and knowledge.

  • A supportive team environment where your contributions are valued.

  • Competitive compensation and benefits package.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

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