Customer service

Job SummaryProvide good customer service as the first line of contact with after-sale service. Serves customers by determining requirements, answering inquiries, resolving problems, fulfilling requests, and maintaining databases.Ensure service quality meet the service standard. Assist in the development of customer service policies and ongoing improvement of...

Key Responsibilities:- Act as the primary point of contact for customers who have purchased life insurance products (ฺB2B and B2C).- Manage and maintain client profiles, insurance policies, and benefit details.- Provide consultation and guidance on insurance coverage, benefits, and wellness packages suitable for each client.- Support customers throughout...

Job PurposesControl operations of providing service and help, including building relationship with customers in branch and managing customer service areas, to satisfy customers effectivelyKey Roles and ResponsibilitiesControl and examine service and standards of customer service staffs, including dressing and working processes, to ensure effective...

Customer SuccessAs a Customer Success Associate, you will be responsible for ensuring that our customers have a positive experience while using our products or services. You will work closely with customers to understand their needs and provide solutions to any issues they may have. Additionally, you will be responsible for building strong relationships with...

Quotation, Service Report & ContractsResponsible for processing quotations & Contracts requests and producing high quality quotations, ensuring efficiency and accuracy, as well as providing and submit all contracts approval through MS Approval flow and CRS program.To coordinate, prepare quotations consistent in a timely manner and maintain the quotations...

Job ObjectiveRepresent a positive image of the organization and deliver exceptional service to customers Job DescriptionsRepresent a good image of the shopping mall and companySupervise team members in delivering beyond expectation service standardsManage the smooth operation at service counters includingQueue ManagementOperational Issue ResolutionService...

The Service Experience Coach will work closely alongside the Education Manager and or Area Commercial Executive to ensure consistency in service and to drive productivity and sales in all boutiques across the region. Through a conglomeration of virtual and in–store training, this role ensures the development of high-performance teams that will Connect,...

Job PurposesManage and implement directions to customer service operations and coordination with relevant functions internal and external branch, in order to create alignment of standards, satisfy customers, and achieve goalsKey Roles and ResponsibilitiesImplement plans and directions to manage operations of customer service to ensure accuracy and...

Key ResponsibilitiesTechnical LeadershipOversee mobile technical service teams providing electromechanical maintenance across Thailand marketDiagnose and resolve complex mechanical and electrical system failures in commercial buildingsDevelop technical service protocols and maintenance standards for field operationsEnsure compliance with Thai electrical and...

Key ResponsibilitiesEnsure high-quality IT service delivery, aligned with SLAs and technical KPIs, with a focus on continuous improvementLead and mentor the Service Management team; maintain strong vendor and stakeholder relationshipsWork with Tech, Product, Security, and Business teams to resolve systemic service issues and drive alignmentGovern and...