PA2025HTQ3118 Scrum Master

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

About SS&C:

SS&C is a global provider of investment and financial software-enabled services and software for the financial services and healthcare industries. Within our Superannuation division, we are committed to delivering secure, scalable, and high-performing data platforms that enable strategic insights, regulatory compliance, and operational efficiency.

Role Overview:

As a Scrum Master for our Data Platform team, you will be a servant-leader and coach for a cross-functional team delivering data services, pipelines, governance frameworks, and platform capabilities that support our superannuation products and clients. You'll guide the team in applying Agile principles, drive delivery excellence, and ensure alignment with broader business and technical strategies.

Key Responsibilities:

• Facilitate Agile ceremonies including sprint planning, daily stand-ups, retrospectives, and reviews.

• Coach and support the team to apply Scrum and Agile best practices, improving delivery velocity and quality.

• Remove impediments and work with stakeholders across engineering, data governance, infrastructure, and product to unblock the team.

• Champion Agile delivery of data platform initiatives, including data ingestion, transformation pipelines, platform automation, and metadata management.

• Collaborate with Stakeholders  to refine and prioritize the backlog, ensuring clear and actionable user stories.

• Monitor team performance metrics and continuously identify opportunities for improvement.

• Promote a culture of collaboration, transparency, and ownership within the team and across delivery streams.

• Ensure regulatory and security standards are upheld in delivery practices, in line with SS&C's commitments in the superannuation industry.

• Foster strong relationships with technical leads, architects, and business stakeholders to align priorities and manage dependencies.

Required Skills & Experience:

• 4+ years of experience as a Scrum Master or Agile Delivery Lead, ideally within a data or technology environment.

• Strong understanding of data platform components (data lakes, ETL/ELT pipelines, data governance, cloud infrastructure).

• Demonstrated experience facilitating Agile teams in a complex enterprise environment.

• Solid knowledge of Agile frameworks (Scrum, Kanban, SAFe) and tools such as JIRA, Confluence, or equivalent.

• Ability to manage multiple stakeholders and communicate technical topics to non-technical audiences.

• Experience in or exposure to the superannuation, finance, or regulatory domains is highly desirable.

• Scrum Master Certification (CSM, PSM) or equivalent is preferred.

Key behaviours:

• Instils Trust – Must be seen to be truthful and follow through on commitments. Customers and Partners must feel that they are being listened to and understood. The right candidate will be able to be trusted with sensitive and confidential information.

• Collaborate – Must be able to work in a co-operative manner with both internal and external teams and take all views and interests into account when formulating outcomes.

• Ensure Accountability – Must take full ownership of their assigned responsibilities and the outcomes that are generated and pursued, including any failures.

• Customer Focus – Must understand internal and external customer needs from both a functional and operational perspective. Will be seen as a specialist by Customers, who are willing to trust the views and direction of the team as portrayed by the candidate

• Develop Talent – Must be seen as a reference point for others, who are willing to pass on their knowledge to improve the overall level of understanding across the group. This should be via coaching, support, reviews and feedback.

• Communicate Effectively – Must be able to communicate effectively and efficiently, both in written and verbal forms, across all levels of an organisation and all sizes of groups. Must also be able to listen to others and evidence that they have understood the needs communicated appropriately

Why You Will Love It Here

• Hybrid Work Model and Business Casual Dress Code, including jeans, Centralized location – 6 minutes' walk from Phromphong BTS or 10 minutes' walk from Sukhunvit MRT

• Your Future: Retirement Program, Professional Development Reimbursement  

• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays, Business Leave, Maternity Leave, Ordination Leave

• Your Wellbeing: Medical, Dental, Vision, Life Insurance, Annual Health Check Up, Employee Assistance Program, Parental Leave, Well-Stocked Pantry and Provident Fund Contribution

• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity

• Hands-On, Team-Customized, including SS&C University

• Paid further education opportunities for employees who are eligible

• Extra Perks: Bonus Scheme, SS&C Stock(s) Allocation for employees who are eligible

• Welfare Committee: Discounts on fitness clubs, travel and more

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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.