Technical Support Engineer

2 days ago


Bangkok, Bangkok, Thailand Quantium Full time

Who We Are

Join our award-winning, world-class fintech startup building innovative fund accounting and investment solutions used by global clients. As a System Analyst, you'll play a pivotal role in supporting mission-critical platforms, solving complex issues, and shaping how we scale our products. This is a rare opportunity to grow your career in a collaborative, high-impact environment where your ideas and ownership truly matter.

What You'll Do

  • Troubleshoot and resolve customer issues across channels with precision, clarity, and empathy.
  • Collaborate with developers to investigate, escalate, and follow through on technical problems.
  • Proactively log, tag, and track issues—identifying root causes and documenting solutions.
  • Provide configuration guidance and best practices to both internal teams and clients.
  • Join client meetings to clarify technical setups, cloud, and security concerns.
  • Maintain clear and up-to-date documentation, including setup guides, troubleshooting tips, and compliance materials.
  • Contribute ideas to improve team workflows, reduce manual steps, and automate where possible.

Must-Have Skills

  • Strong analytical thinking and problem-solving abilities
  • Comfortable reading and debugging code (C# and JavaScript is a plus)
  • Proficient in writing SQL queries and using document-based databases (e.g., MongoDB)
  • Able to script and automate using tools like Python or similar
  • Excellent written communication and documentation skills

Qualifications

  • Bachelor's degree in Computer Science, Computer Engineering, or a related in tech field
  • Strong command of English in both verbal and written communication; international program or bilingual background is a plus
  • Experience in a system analyst, technical support, or client-facing engineering role
  • Experience working with ERP, accounting platforms, or financial products is a strong plus

Location:
True digital Park (Hybrid working, WFH 3 days)



  • Bangkok, Bangkok, Thailand Nova Buildings Group Full time

    Company DescriptionNova Buildings Group is a leading manufacturer of structural steel, providing precision pre-engineered buildings and prefabricated building designs. Headquartered in Singapore, with a regional hub in Vietnam, and a presence in Indonesia, Malaysia, Thailand, and Vietnam. The company brings sustainable and innovative solutions to address...


  • Bangkok, Bangkok, Thailand Fundraise Up Full time $1,700 - $1,900

    HighlightsBase Salary: $1,700 - $1,900Location: ThailandStock optionsLanguages: Fluent in Russian and English Select your preferred shift (EST): 6pm–3am.About Fundraise UpWe're Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of...


  • Bangkok, Bangkok, Thailand Quantium Full time

    Who We AreJoin our award-winning, world-class fintech startup building innovative fund accounting and investment solutions used by global clients. As a System Analyst, you'll play a pivotal role in supporting mission-critical platforms, solving complex issues, and shaping how we scale our products. This is a rare opportunity to grow your career in a...


  • Bangkok, Bangkok, Thailand Vertiv Full time

    POSITION SUMMARYThis position will be providing technical support to all internal and external clients including but not limited to customer, sales, marketing, service and project for power, thermal, monitoring solution, any or all of above.RESPONSIBILITIES1. Technical ConsultationConduct technical assessments of customer requirements Provide expert advice...


  • Bangkok, Bangkok, Thailand HBX Group Full time

    HBX Group is a leading B2B ecosystem player in the TravelTech space, connecting and empowering businesses in the ever-evolving world of travel. We drive growth for our clients and partners while removing friction from the end-to-end travel experience. Our cloud-based technology platforms offer fast and reliable access to a unique portfolio of travel products...


  • Bangkok, Bangkok, Thailand Vertiv Full time

    POSITION SUMMARYThis position will be providing technical support to all internal and external clients including but not limited to customer, sales, marketing, service and project for power, thermal, monitoring solution, any or all of above.RESPONSIBILITIESTechnical ConsultationConduct technical assessments of customer requirementsProvide expert advice on...


  • Bangkok, Bangkok, Thailand Sungrow Power Supply Co., Ltd. Full time

    Primary Responsibilities:Responsible for project proposal design and sales support, including customer needs guidance, proposal planning and formulation, competitive strategy analysis, bid preparation and organisation, and technical exchange activities;Develop and review regional project product configuration lists and supply interfaces to ensure accuracy,...


  • Bangkok, Bangkok, Thailand SCB TechX Full time

    Job Summary:Technical Support will be responsible to resolve technical incidents quickly and efficiently in a timely manner in order to comply with the SLAs. This also include work through finding the root cause of the incident and process or suggestion what to do to avoid it happening again.Job Description:Post-incident review to verify all incidents have...


  • Bangkok, Bangkok, Thailand NCR Voyix Full time

    Position SummaryThe Technical Sales Engineer acts as a trusted advisor to customers, helping them understand solution fit, integration patterns, deployment models, and modernization paths across complex, high-volume environments.We seek an outstanding communicator with strong technical skills to present product capabilities & benefits at client meetings, and...


  • Bangkok, Bangkok, Thailand Atotech an MKS Brand Full time

    About the Role:Atotech Thailand is seeking a dynamic and technically skilledTechnical Sales/ Account Engineerto support and grow our customer base in the electronics and surface finishing industries. You will serve as the key link between our innovative chemical solutions and our customers' technical and production needs.Key Responsibilities:Develop and...