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Order Fulfillment Specialist

5 days ago

Bangkok, Bangkok, Thailand PRTR Group Public Company Limited Full time

Our client is a importer and distributor of surveying instruments and ophthalmic instruments.

Responsibilities:

  • Coordinate and manage end-to-end order processing, from receiving customer orders to final delivery, ensuring accuracy and timeliness.
  • Collaborate with sales, warehouse, and logistics teams to align stock availability and shipment schedules.
  • Monitor and update order status in the system, resolving any discrepancies or delays proactively.
  • Ensure compliance with customer requirements, documentation standards, and company policies.
  • Support continuous improvement initiatives to enhance order accuracy, lead time, and customer satisfaction.

Qualifications:

  • Bachelor's degree in Business, Supply Chain, Logistics, or a related field.
  • Minimum of 5 years of experience in order processing, supply chain coordination, or customer operations.
  • Strong understanding of inventory control, order management systems (ERP), and documentation flow.
  • Excellent communication and coordination skills, with the ability to work effectively with internal teams and external partners; fluent in English.