Business Analyst

11 hours ago

Sathon, Bangkok, Thailand Socket 9 Co., Ltd. Full time

Major Accountabilities

  • Work closely with clients to gather and analyze business requirements and translate them into clear documentation for technical teams.
  • Partner with Sales and Tech Sales teams during the pitching and proposal stage to define scope, solution approaches, and project estimates.
  • Identify business pain points and propose suitable software or digital solutions.
  • Prepare business flow diagrams, user journeys, or initial wireframes to support design and development.
  • Create and maintain key documents such as BRD, User Story, Functional Specification, and Requirement Documents.
  • Act as a bridge between clients and internal teams (Sales, PM, Developers, Designers) to ensure alignment and understanding.
  • Support the project team during UAT and delivery to ensure final output meets the agreed business objectives.

Job Qualification

  • Bachelor's degree or higher in business or computer science with a strong understanding of business models and processes.
  • At least 4-5 year of experience in translating business models into presentations using tools such as the business model canvas, workflow diagrams, sequence diagrams, and use cases, etc.
  • Demonstrated knowledge of basic business concepts and operations.
  • Strong written and verbal communication skills.
  • Proficiency in creating ER diagrams and understanding site structure (preferred but not required).
  • Demonstrate a strong willingness to adapt to evolving business environments and technologies.
  • Analytical and Problem-Solving, apply skills in analyzing business needs and creating effective solutions.

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