Manager - HR Digital Solutions Management

2 days ago

Bangkok, Bangkok, Thailand Gulf Group Full time
Job Position

As the HR Digital Solutions Manager, you will lead the day-to-day operational delivery and reporting of HR systems and data management, and also drive strategic projects (approx. 20-30% of your time) to enhance our HR digital ecosystem. You will ensure that our HR information systems (HRIS), data platforms and reporting capabilities are robust, efficient and aligned to business needs, while also championing innovations such as AI-based analytics and process automation.

Job Responsibilities

Operational & Reporting (≈ 70%)

  • Oversee the administration, maintenance, and support of our HRIS platforms in SAP SuccessFactors and other relevant systems.
  • Manage HR data operations: data entry, user access/roles/permissions, data integrity, data privacy compliance
  • Produce, analyse and distribute standard and ad-hoc HR reports and dashboards (headcount, turnover, demographics, KPIs) using advanced tools and Excel (including macros, pivot tables, etc).
  • Ensure data accuracy and consistency across systems, maintaining master data management and system reconciliation.
  • Provide support to HR functional areas (Recruitment, Onboarding, Performance Management, Learning & Development, Payroll, Benefits) via the HRIS modules.
  • Develop and maintain documentation, guidelines, user manuals and training materials for HRIS usage and best practices.
  • Train HR staff and stakeholders on system functionalities, reporting capabilities, and data literacy.

Project & Innovation (≈ 20-30%)

    • Lead and manage HRIS and data‐focused projects (e.g., new module implementation, system upgrades, process automation, AI-driven analytics, integrations).
    • Work collaboratively with HR, IT, external vendors and business stakeholders to identify digital opportunities, define requirements, execute implementation plans, and monitor performance.
    • Drive continuous improvement of workflows and system processes, leveraging AI and advanced analytics to support data-driven HR decision making.
    • Provide change management support as systems evolve, ensuring adoption, training and stakeholder engagement.
Job Qualifications
  • Bachelor's degree or higher in Human Resources, Information Systems, Business Administration or related field.
  • Minimum 5 years of experience in HRIS/HR digital solutions, HR operations and reporting.
  • Proficiency in Microsoft Excel (advanced skills: formulas, pivot tables, macros, data modelling).
  • Strong experience with HRIS platforms such as Workday, PeopleSoft, Oracle HCM, SAP SuccessFactors (or similar).
  • Demonstrated experience in data management, analytics, and reporting in HR context.
  • Experience with AI, automation tools or analytics platforms is highly desirable.
  • Excellent analytical and problem-solving skills, strong attention to detail.
  • Excellent stakeholder management and communication skills; able to work both independently and in teams.
  • Fluent in English both written and verbal (Minimum 750 TOEIC score).
  • Strong drive, adaptability, continuous learning mindset.
  • Goal–Oriented, Unity, Learning, Flexible.

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