Customer Service Officer

**Full-time** | **Salary**: USD 800-1,000/month We are looking for **Customer Service Officers** to join our dynamic team and provide excellent user support on our platform. This role involves handling user inquiries, coordinating with internal teams, and supporting engagement activities, including live-streaming promotions. **Key Responsibilities**: -...

**Your Responsibilities** **Work Location** : Onsite in Bangphli Industrial Estate, Samutprakarn - To manage and extend an excellent service to customer - To handle the customer service on site and cooperate with Leschaco team for import shipment - To cooperate with operation/customs clearance import/export in solving daily operation problem and report...

To be responsible for 7 Shops consisting, A-Store, Telewiz, and AIS Buddy Exclusive by visiting (2 times/ branch/month). To coach, consult, and encourage shop managers and staff at each location to achieve sales targets. To train, coach, and monitor Pastner's staff to serve customers according to the service quality of AIS policy. To prepare and analyze the...

**A DAY IN THE LIFE** - Follow-up on qualifying leads and conduct research to identify potential clients - Maintain accurate records in data system, with detailed information on customer contacts - Move clients to the next step in the sales process - Escalate any issues to line manager - Work in conjunction with Private Jet Sales Executives to grow the sales...

Provide service, and build relationship with customers in branch following the standard to satisfy customers - Provide service, advice, and problem solving for customers in branch to satisfy customers - Coordinate with internal and external branch to provide customer service effectively - Perform along with department operations, such as payment service and...

Analyze voice of customer to identify the issue, and share with relevant team, actionable insights to improve our service. Perform Root Cause Analysis on the information gathered from several sources (NPS, order rating, CS survey, customer's complaint) and categorize the feedback as action points for Inner or Outer Loop. Track coaching effectiveness through...

**What's your role in the team?**: - Analyze voice of customer to identify the issue, and share with relevant team, actionable insights to improve our service. - Perform Root Cause Analysis on the information gathered from several sources (NPS, order rating, CS survey, customer’s complaint) and categorize the feedback as action points for Inner or Outer...

**Job Purposes**: Provide service, and build relationship with customers in branch following the standard to satisfy customers **Key Roles and Responsibilities**: - Provide service, advice, and problem solving for customers in branch to satisfy customers - Coordinate with internal and external branch to provide customer service effectively - Perform along...

**Job Overview** As a Customer Service Representative, you will be the first point of contact for customers, providing assistance, resolving inquiries, and ensuring a positive customer experience. **Responsibilities** - Provide information about products and services - Process orders, returns, and exchanges - Resolve customer complaints in a professional...

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