Vacation Planner
4 days ago
Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Build a relationship with an existing member to ask for referral names to extend the referral offer. Encourage referrals or guests to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Answer guest questions about property facilities/services. Receive, record, and relay messages accurately, completely, and legibly.
**CANDIDATE PROFILE**
**Preferred Education and Experience**
- High school diploma/G.E.D. equivalent
- No related work experience is required
- No supervisory experience is required
**Required Qualifications**
- Proficiency in reading and writing English (additional language required for certain positions)
- Good personality
- Strong communication skills especially speaking
- Positive interpersonal skills.
- Able to work in a deadline and target.
- Strong hospitality skills.
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