Gym Manager

**Position Purpose**

Design, re-tool, and direct the implementation of the hotel’s activities including poolside activities, children’s activities, teen socials, family recreational activities and sports/seasonal parties and responsible for hiring, training, scheduling and leading the activities staff.

**Essential Functions**
- Direct and coordinate all subordinate activities team to ensure that all day-to-day operational matters are handled on time and exceed guest expectations.
- Coordinate with Front Office Department to ensure that activities program is up-to-date.
- Monitor daily service of guest activities to ensure that they conform to the requisite standards.
- Maintain the system for day-to-day guest requests quickly and efficiently.
- Prepare duty rosters, vacation plans and public holiday schedules to ensure that the use of human resources is efficient.
- Ensure that staff uniforms are in good condition and laundered as per the hotel standards.
- Ensure that all activities operating equipment are well maintained.
- Oversee inventory control, purchasing, disbursement and all aspects of activities operations.
- Direct and coordinate activities set up to ensure that all day-to-day operational matters are handled on time and guests are billed accordingly.
- Ensure that Gym’s equipments are well maintained.
- Prepare, monitor and control the hotel’s annual activities budget.
- Maintain efficient administration within the department to prepare and submit the operational reports on time.
- Ensure that staff are selected, trained, evaluated and rewarded in compliance with the existing staff management system.
- Coach, counsel, discipline and develop subordinate staff.
- Lead and be responsible for the implementation of internal talent development program.

**General**
- Contribute to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.
- Perform additional duties as directed by the Cluster General Manager.
- Stay current with developments in the field of Engineering and make appropriate suggestions and recommendations to the Rooms Division Manager or General Manager.
- Be fully conversant with all health and safety, fire and emergency procedures.
- Maintain a high standard of personal hygiene, dress, uniform, and body language.
- Be polite and professional in any situation where the image or regulation of the hotel is represented.
- Attend meetings and trainings as required by the Cluster General Manager.
- Ensure that all activities are carried out honestly, ethically, and within the parameters of local Law.
- Interact with guests actively to solicit for feedback.

**Others**
- Be punctual on individual’s working shift.
- Maintain cleanliness of activities areas and the hotel’s areas.
- Handle guest comments and complaints efficiency.
- Encourage and attend staff training and development.
- Maintain the departmental expenditure within the budget.
- Be productive on time, accurate information and quality work.

**Occupational Health and Safety**
- Identify and control all aspects of risk management and implement strategies to minimize incidents and accidents.
- Monitor, evaluate and implement strategies to ensure manual handling techniques are undertaken by all employees.
- Review and update all necessary protective clothing, equipment and utensils to ensure the department is operating with mínimal risks.
- Monitor and assist in the review of all workplace incidents and accidents.
- Assist in the implementation of Return to Work plans for injured workers.
- Ensure all employees work under the strict guidance of the OH&S Act and identify training needs.
- Ensure all equipment is serviced and maintained in a way that reduces risks or harm to anyone.
- Use safe manual handling techniques at all times.
- Review employees’ knowledge on emergency procedures including evacuation and implement training and development on a regular basis.

**Note**

**Qualification Standards**

**Education**

College degree plus technical certificate of diploma or above in related field.

**Experience**

3-7 years experiences in related position and possess an outgoing, dynamic personality.

**Essential Job Skills**
- Good English language skills
- Strong organizational skills
- Ability to lead, motivate and develop a team of individuals
- Detailed knowledge of working practices of activities
- Strong administrative skills
- Ability to cope with pressure

**Desirable Job Skills**
- Ability to work a personal computer
- Capable of preparing reports and presentations in English
- Knowledge of local language
- Proven track record in hotel of similar standard in similar capacity

**Physical Requirements**
- In possession of all faculties
- Strong resistance

ประเภทของงาน: งานประจำ

สถานที่ทำงาน: ตัวต่อตัว