Field Service Vii

2 weeks ago

, Thailand Vertiv Full time

***
- This position will be mainly supporting technical related activities in managed service and others customer’s requirement

**RESPONSIBILITIES**
- Be accountable for delivery professional and quality service which meet the customer’s expectation.
- Be responsible for maintenance, start-up, testing, commissioning, troubleshooting, repairing and retrofitting of company product; power or monitoring management.
- Make company’s brand as customers preferred choice as trusted business partner by delivering quality and service accuracy and efficiency.
- Continually develop and improve himself as a service professional by self-analysis, reading, benchmarking against the best in the industry and practicing.
- Complete reporting documentation properly and provide to customer and local office upon.
- Attend customer meeting as required.

**Qualifications**:

- Bachelor of Engineering; Electrical or related field.
- Excellent knowledge in company product; power or management.
- Proficient in MS Office Excel
- Good communication skills in local and English language

**Required/ Minimum Qualifications**:

- Electrical/Electronic Engineering or equivalent.
- Experience of working in a technical service or test environment of Electrical/Electronic equipment essential UPS preferred or associated industries i.e. Power Electronics.

**Additional / Preferred Qualifications**:

- Computer Literate (All office associated programs such as, word, excel, outlook)
- Previous field service experience essential.
- Excellent customer service skills.
- Strong communication skills.
- Self-starter, ability to plan, organize and manage time effectively with an ability to work under pressure.
- Clean, Valid driving license.
- Daily travel to and from customer sites.

**Physical & Environmental Requirements: - (To be used majorly for manufacturing jobs.)**
- Service excellence.
- Can work with a minimum supervising.
- Goal-oriented.
- Good interpersonal skill.
- Self-driven and can work under pressure.
- Good communication skill.
- Detailed-oriented and trustworthy

**Time Travel Needed**:
20%-80%

**_OUR CORE PRINCIPALS: _**_Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. _

**_OUR STRATEGIC PRIORITIES _**
- _Customer Focus _
- _Operational Excellence _
- _High-Performance Culture _
- _Innovation _
- _Financial Strength _

**_OUR BEHAVIORS _**
- _Own It _
- _Think Big and Execute _
- _Act With Urgency _
- _Own It _
- _Drive Continuous Improvement _
- _Promote Transparent and Open Communication _
- _Learn and Seek Out Development _
- _Foster a Customer-First Mindset _
- _Lead by Example _
- At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning over 130 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. _

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