Customer Support Officer

1 week ago

กรงเทพมหานคร, Thailand AIS Full time

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.

Job Posting Location

Bangkok

Job Summary

Responsible for installation order management,review

and create customer profile, make appointment with customer and assign technicians, follow up and tracking installation work.

**Job Description**:

- Roles & Responses- 1.Review and create customer profiles within the SLA.
- 2.Call to make appointments with customers and assign work to technicians.
- 3.Check and follow up with technicians to ensure they arrive on time.
- 4.Check and contact the technician to close the work within the SLA.- 6.Coordinate with relevant departments regarding installation appointments Find a solution to successfully complete the installation for the customer.
- 7.Offer a special promotion to customers who want to cancel the installation.- Qualifications- 1.Age not over 23-30 years old.
- 2.Bachelor in Business Administration, Business Computer, IT
- 3.Experience 0-.2 years in Customer Service
- 4.Skill/Knowledge/Competency: Microsoft OfficeRecruiter

Aksorn Peuchsing (อักษร พืชสิงห์)

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