After Sales Management Officer

1 week ago

นนทบร, Thailand AIS Full time

Become a part of Thailand’s no.1 Boardband Service Provider, Who strives to provide best services that help people fulfil their dreams.

Job Posting Location

Nonthaburi

Job Summary

Responsible for coordinating technician schedules, supporting onsite issue resolution, and managing customer service requests. Acts as a key contact between technicians, call center, and customers to ensure smooth broadband service delivery and customer satisfaction.

Job Description

1. Follow up technician for appointment on-time perfromance
2. Solution support technician with problem onsite and technical reject tracking
3. Coordinate with technician for re-appointment slot ticket after confirmation with customer
4. Coordinate with call center for customer service request ticket
5. Customer support and confirmation broadband service request

Qualifications

1. Bachelor’s degree
2. Experience 0-2 years experience on Broadband Internet, Telecommunication system
3. Soft skill on cumunication skill and service mind to support customer
4.Experience in service management or call center service support
5.Good team player with excellent interpersonal skills

Recruiter

Ajaree Kidsananon (อาจารี กฤษณานนท์)

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