Duty Manager

2 weeks ago


กรงเทพมหานคร, Thailand Ibis Bangkok Riverside Full time

**Job Description**:

- Supervise Guest Service Agent, Reservation, Driver and monitor lobby area and other areas in any absence of Front Office Manager
- Monitor daily arrivals by ensuring all guests requests are carried out, all realistic expectations are met, and reservations are honored
- Conduct daily shift briefing, meeting, and 15 minute training including pass on all relevant information to team members
- Keep track guest requests on a timely and professionally manner, arranges Customer Relations Management system

Work Experience
- At least 3 year experience in managerial level in Front Office Department
- Strong in analytical, problem solving skills, and execution of work
- Good English communication
- Computer system such as Opera, Fidelio, Easy Fo, Comanche, Opera


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