Assistant Manager Client Management

7 days ago


กรงเทพมหานคร, Thailand DKSH Holding Ltd Full time

Location: Bangkok, TH, TH, 10260
- Global Business Unit: CG
- Job Function: Client Management
- Requisition Number: 186615
- Description:
**General Responsibilities**:

- Review business and marketing plans in coordination with clients to achieve overall business objectives and profitability
- Facilitate and lead business integration process for new clients to ensure smooth client integration
- Manage and monitor profit and loss and expenditures to minimize unnecessary cost and risk
- Explore any opportunities of new business for existing clients by working with Business Development team; manage the contract renewal process
- Take necessary actions to resolve clients' operational issues/service complaints
- Lead business communications and business review meetings with clients' management teams
- Act as the main gateway between clients and DKSH to maintain business relationships and to maximize the level of client satisfaction
- Establish and maintain a proactive network of relationships between DKSH and clients

**Functional Skills and Knowledge**:

- Having a cross functional experience such as in Marketing, Modern Trade or General Trade sales experience is added advantage.
- Demonstrate strong understanding of clients' industry/business/products
- Demonstrate strong client management and communication skills
- Proven project management skills
- Strong analytical background and knowledge of statistical analysis methods
- Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions
- Demonstrate fluency in English, both written and spoken
- Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)

**Education**:

- Bachelor's degree or higher in business or related field.
- Requisition Number: 186615
- Job Function: Client Management


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