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Rsc Asia HR Lead

3 weeks ago

กรงเทพมหานคร, Thailand International Rescue Committee Full time

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and more than 25 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees delivers lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

**Job Overview/Summary**

The RSC Asia HR Lead will provide HR support, counsel, and project management to the Refugee Support Center (RSC) Asia, with particular focus on driving awareness, understanding, and adoption of key HR practices and human capital strategies. The HR Lead is part of the Leadership Team for the assigned locations and is expected to contribute to the strategic direction setting and operational problem solving through their areas of professional expertise. The HR Lead engages with the Regional People and Culture Director to ensure compliance with all organization-wide policies and procedures and leads local labor law compliance efforts.

This role works collaboratively with IRC and RSC leaders to ensure that select initiatives are successfully implemented across the network of RSC Asia offices and field offices. The HR Lead provides ongoing input to help shape our people investments and improvement strategies to enhance the RSC Asia employee and therefore the client experience. This position reports to the RSC Asia Director with a matrix to the Regional People and Culture Director
- Asia to ensure harmony and alignment with both global and regional department needs.

**Major Responsibilities**:
Provide support to drive progress of key bodies of work within the broadest range of workforce topics:

- IRC Way: model, promote and uphold a culture of values as reflected in our code of conduct, The IRC Way: Standards for Professional Conduct - Integrity, Service, Accountability, and Equality.
- HR Data & Information: prepare RSC Asia quarterly reports, dashboards, and executive summary presentations on key people metrics including relevant or appropriate trends, insights, actions, and proposed interventions.
- P&C Functions & HR Operations: participate as needed in the planning, project management and implementation of P&C initiatives for RSC Asia, including opportunities for improvement around standard processes. and the development and refinement of key employee lifecycle processes.
- People Development: participate in core talent activities as relevant for the RSC Asia functions and become proficient in delivering select People & Culture general seminars such as virtual new hire welcome, or compensation policy and principles.
- HR Knowledge: serve as a reliable source of HR policies, practices, and processes in the countries where RSC Asia works when needed in response to employee and/or supervisor requests, ensuring compliance with internal and external standards and applicable labor laws.
- Integrity and Compliance Guidelines: Monitor and analysis monthly completion of all HR related tasks and required trainings by RSC Asia staff and incentive works (interpreters, camp-based assistants, etc), by coordinating and following up with relevant training staff and HR staff in RSC Asia countries; report back to Senior Operations Coordinator and Director and prepare responses for donor reports are required.
- Leadership: monitor, support, facilitate and engage with the Community of HR managers in RAI and/or CRRD to build both competency and capability throughout the RSC Asia network.
- Employee Relations: facilitate resolution of escalated issues related to basic employee welfare needs regarding benefits, payroll, HRIS, Leaves of Absence, and general employee questions. Manage leave calendar for Thailand based staff.
- Employee Relations: occasionally lead intake, make recommendations, organize employee engagement cross functional RSC departments, and support resolution of sensitive employee relations matters and workplace investigations, when assigned. Talent Acquisition: provide support to draft, review and adjudicate new position requests, standard job descriptions, compensation decisions, and recruiting activities for Thailand.
- Talent Acquisition: provide back-up support to the field offices for recruitment and onboarding of new senior staff, with the goal of ensuring new hire and orientation practices are implemented in accordance with IRC standards.
- Employee Exits: review and analyze turnover data, exit surveys, and propose interventions as necessary to improve the employee experience and our work culture.
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