Product Designer

**We Are** YouTrip is at the forefront of Asia's financial revolution, defining the future of digital finance with its leading multi-currency payment platform. Launched in 2018, YouTrip has swiftly ascended as a powerhouse, orchestrating billions in transactions annually and securing the trust of millions. With innovative solutions like YouTrip for consumers and YouBiz for businesses, we offer unmatched financial ease and cost-effectiveness. Fresh off a successful US$50 million Series B funding round led by Lightspeed Venture, we're setting new benchmarks in the digital financial services sector. At the heart of our mission is a commitment to eliminate financial borders across Asia, propelling us into the next wave of digital finance. **Job Description: Product Designer** We are seeking a** Product Designer** with a high appetite for learning and innovation. As a Product Designer, you hone design with user-centricity (personas, etc), increase executional bandwidth (speed & quality) and uplift standards of the working team. You will combine elements of design, user experience (UX) research, and attain a deep understanding of financial technology to create innovative and user-friendly solutions. Here in YouTrip, we thrive on developing your core knowledge, skills and experience to underpin your career growth. **You will**: - **Take ownership** over design and improvement of features and functionalities across our B2B and B2C products. - **Bridge UX and UI** through leveraging sound design principles and user research to create concepts, journey maps, and flows, coupled with a high degree of comfort in producing high fidelity prototypes and screen designs. - **Work as part of a multidisciplinary team** of product designers, product managers, developers as well as the Thai Country Team. - **Conduct research** with our Thai customers using a variety of qualitative and quantitative methods including surveys, interviews and testing. - **Effectively communicate** research findings, design proposals and rationale to teammates and stakeholders - **Translate research findings**into actionable, delightful solutions for complex design problems. - **Push the standards of our work** and products: Be in usability, functionality, delight, or aesthetics. **You are**: - A curious thinker and maker who looks beyond the immediate task, relentlessly pushing boundaries to design best-in-class experiences. - You take pride in your work and know what it takes to elevate products from functional to truly delightful. - You are excited wearing multiple hats: One day you’ll map out travel behaviors and the next you might prototype the future of B2B transactions. - You are open to feedback and know how and when to defend your design choices. - You know it’s worth paying extra attention to details - from interaction design to UX writing. - You are a Figma nerd: familiar with the ins & outs of Figma, from Auto-layouts to Smart Animate in Figma Prototyping **You have**: - **3-4 years of experience in product design, with strong hands-on expertise in UX, research and deep expertise in Design Systems and passionate for travel industry**: - Bachelor's or Master's degree in a related field with an outstanding online portfolio. - Experience in 0-1 projects (concept-to-launch) for B2B and B2C, keen interest in behavioral psychology - **> 2 years experiences working with highly complexed products that’s gone through production or launched to markets**: - Good communication skills in both Thai and English - Have designed for and optimized large mobile or web apps - used and loved by their users - Outstanding ability to empathize with users and gain actionable insight through UX research - Eagerness to learn and constantly improve your craft, passionate to share your knowledge - Bonus: Knack for interaction & motion design (e.g. AfterEffects/Lottie, Framer, Protopie)