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German-speaking Support Advisor
2 weeks ago
**Location**: Chiang Mai, Thailand
**Company**: Fields Analytics Ltd
**Since**: 2012
**About the Company**: Fields Analytics Ltd is proud to be approved by the Thailand Board of Investment, allowing us to offer legal work permits to skilled foreign nationals. Since our establishment in 2012, we have been dedicated to providing top-tier telephone operatives in Sales and Customer Service. Our modern office is conveniently located on the west side of Chiang Mai, just a short drive from Chiang Mai University. We offer a friendly, dynamic, and culturally rich working environment for those who wish to thrive in the beautiful Kingdom of Thailand.
**Responsibilities**:
- Handle incoming and outbound calls with professionalism and efficiency.
- Exhibit exceptional customer care and focus, adeptly assessing customers' needs and providing accurate solutions, guidance, or troubleshooting to create a positive customer journey.
- Adhere to established customer service procedures and policies.
**Key Requirements**:
- Prior experience in customer support, client services, sales, or a related field.
- Excellent verbal communication skills for effective phone interactions and phone system handling.
- Exceptional proficiency in the German language.
- Flexibility to work from 2:00 pm to 11:00 pm, Monday to Friday.
**What We Offer**:
- Holiday entitlement.
- Social Security benefits.
- Opportunities for remote work.
- Salary: 20,000 THB per Month + Bonus (30k-60k THB OTE).
- Ongoing training and professional development.
**Application Details**:
This position is open to Thai nationals and foreigners.
Pay: ฿20,000.00 - ฿60,000.00 per month
