People Excellence Advisor

2 weeks ago

กรงเทพมหานคร, Thailand Suntory Oceania Full time

**Requisition ID**:9745
Job SummaryPeople Excellence Advisor/Agent is to be the service oriented face to the business receiving, answering and dispatching customer requests; independently performs general supporting tasks/processes.
Job Responsibilities- Provide P&C administrative and transaction support to different customer groups.
- Documents all inquiries (phone calls/requests) and escalate complex cases to appropriate Tiers.
- Manage general P&C Services processes like employee data, org charts, P&CIS and enabling technology queries, vendor management, voluntary separation, talent and learning admin, compensation and benefits admin.
- Meets defined SLA metrics for providing accurate, consistent and timely responses to process, policy and systems inquiries.
- Supports ad hoc projects and activities related to P&C department.
- Be the first point of contact regarding all employee queries and perform transactions in P&C systems.
- Act as the primary liaison between employees and other P&C service Tiers including Local People Excellence Team and CoE Specialist Services and support the escalation of issues to BPs and COEs as needed in line with the operating, service delivery and governance models.
- Maintain and Provide P&C Metrics: Track and analyses data regarding staffing, retention, turnover, exit interviews, and other necessary information and provide insights for people decisions Meet defined SLA metrics for providing accurate, consistent and timely responses to process, policy and systems inquiries.
- Assists in the continuous development and improvement of information and processes.
Skills and Experience- Possess strong technical acumen, including Excel, PowerPoint and P&CIS (SAP SuccessFactors and ServiceNow experience a plus)
- Excellent written and spoken language skills with an ability to understand employee queries and interact with different stakeholders in P&C and business
- Knowledge of fundamental P&C practices including employee data, talent, learning, performance, recruitment and compensation
- Strong organizational, time management skills
EducationBachelorsOur DEI CommitmentAt Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, age, or any other protected characteristic.

  • HR Advisor

    1 week ago

    กรุงเทพมหานคร, Thailand Siemens Full time

    **Role summary** The purpose of the HR Advisor is to identify, gather, and provide requirements to help with the development of HR initiatives and to participate in the implementation of local HR initiatives. The HR Advisor also plays a key role to advise / coach managers and employees on complex HR services, programs and policies while supporting all data...

  • Legal Advisor

    2 days ago

    กรุงเทพมหานคร, Thailand NTT Ltd. Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • Client Advisor

    2 weeks ago

    กรุงเทพมหานคร, Thailand Burberry Full time

    **Client Advisor**: - Department: RETAIL OFFLINE - City: Bangkok - Location: TH **INTRODUCTION**: At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was...

  • Client Advisor

    2 days ago

    กรุงเทพมหานคร, Thailand Burberry Full time

    At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment...

  • People Excellence

    2 weeks ago

    กรุงเทพมหานคร, Thailand Suntory Oceania Full time

    **Requisition ID**:9325 Job ResponsibilitiesThe People Excellence Project Manager is responsible for planning, executing, and finalizing projects within the People Excellence function. This role involves coordinating the efforts of team members and third-party contractors or consultants to deliver projects according to plan. The People Excellence Project...

  • Climate Advisor Service

    2 weeks ago

    กรุงเทพมหานคร, Thailand Company: Bureau Veritas Full time

    Climate Advisor Service**Date**:Sep 16, 2024 **Location**: Bangkok, Bangkok, TH **Company**:Bureau Veritas Our people are ambitious and humble, believing in what they do and convinced that our purpose is shaping a world of trust. With responsibility and openness, they daily serve our 400.000 clients in 140 countries, to bettering society. Across all our...

  • Client Advisor

    6 days ago

    กรุงเทพมหานคร, Thailand Burberry Full time

    At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.- We aim to provide an environment...

  • People Advisory

    2 days ago

    กรุงเทพมหานคร, Thailand FrieslandCampina Full time

    As a People Advisor, you will be part of the People Advisory Capability Pool at FrieslandCampina. This pool brings together the expertise and knowledge needed for operational, recurring HR processes like individual case management (exit/performance/illness). - You will work together with a group of HR professionals, and you will be assigned to specific...

  • Expert Advisor

    1 week ago

    กรุงเทพมหานคร, Thailand Skill Box Thailand Full time

    Provide expertise and comprehensive advice on your product category to Clients (whether style related or technical), supporting team members when they have Clients requiring more detailed information. - Be a strong style advisor assessing Client’s style and match with product recommendations. - Perform as a team-player, participate in all activities...

  • Legal Advisor

    2 weeks ago

    กรุงเทพมหานคร, Thailand NTT DATA Full time

    **Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** This...