Human Resources

**Innovative Human Rights NGO Seeks**

**Human Resources & Admin Officer in**Bangkok, Thailand**

**About Asylum Access**

We are human rights advocates who support forcibly displaced individuals and communities as they reclaim their rights, agency and power.

Our unique combination of legal empowerment, policy advocacy and global systems change creates conditions in which refugees can live safely, move freely, work legally and go to school. Our work transforms the traditional approach of endless humanitarian handouts to a sustainable solution that honors refugees’ freedom, dignity and autonomy, and empowers them to make choices about their own lives.

Asylum Access’ global team and family of local civil society organizations advocate to make human rights a reality for refugees throughout Africa, Asia and Latin America. Our national organizations are led and staffed primarily by community members in those countries, and there is strong mutual trust and respect between us and our clients. On the international stage, we work with established institutions to shift the global system to better uphold and promote refugees’ human rights. We can help catalyze and lead systemic transformation because, uniquely among NGOs in the refugee response sector, we focus exclusively on rights and governance.

**Department Description**

Asylum Access Thailand (AAT) Finance and Operations Team has the overall responsibility of overseeing and managing financial monitoring and reporting with the maximum accountability. Our team works to ensure smooth operations, provision of effective financial management, and strong oversight for the AAT internal control system. We work closely in full compliance with Asylum Access Headquarters (AAHQ), donor rules and regulations, including national laws.

**Position Description**

The Human Resources & Admin Officer will be responsible for overseeing all aspects of HR operations, including payroll management, recruitment, employee relations, performance management, training and development, compliance, and HR policy implementation as well as the day-to-day running of the AAT office. This role requires a well-rounded individual with excellent time management skills, the ability to effectively communicate with a wide range of stakeholders, a strong knowledge of HR best practices and someone who is well-organized.

**Key Responsibilities**
- Human Resource Management 50%_
- Manage the end-to-end recruiting, onboarding and offboarding process;
- Collaborate with hiring team members to identify staffing needs and onboarding plan;
- Facilitate and ensure exit interviews are conducted for all existing staff and VAs; analyze feedback and send interview and analysis information to AAHQ for record-keeping;
- Ensure all staff members and volunteers leaving AAT return the organization’s assets, submit a proper handover note and complete major tasks before final payment is released;
- Serve as a trusted advisor to employees and management on HR-related matters;
- Monitoring staff performance and attendance including setting up of structure and processes for disciplinary action;
- Handle employee relations issues, including conflict resolution, disciplinary actions, and grievances;
- Implement performance management processes, including goal setting, performance appraisals, and development plans;
- Maintain an up-to-date contracts and agreement related to staff, consultant and other external parties;
- Ensuring the health, safety and wellbeing of all employees;
- Maintain and regularly update the Staff Handbook, conduct training sessions, and ensure all employees understand and comply with policies;
- Identify training needs and develop training programs to enhance employee skills and workplace related topics;
- Facilitate training sessions and workshops on various HR-related topics, such as diversity and inclusion, leadership development, and compliance training;
- Administer payroll processes and ensure deductions and benefits comply with Thailand regulations and labour laws in a timely manner.
- Administration and Office Management 50%_
- Assist in day-to-day administrative activities for AAT offices, ensuring efficient day-to-day functionality and responsiveness to staff needs;
- Provide, procure and maintain office supplies, equipment and stationery according to AAT procurement policies;
- Closely work with program and project staff to support project activities procurement as needed;
- Ensuring the availability of internet, electricity, and necessary office supplies at all times and liaising with relevant service providers when any such issues arise;
- Maintain office maintenance schedules and coordinate repairs for office facilities and equipment;
- Process office bill payments and expenses and manages cheque payment with the bank and vendor;
- Manage petty cash replenishments, ensuring accurate documentation and compliance;
- Manage community volunteer payment, ensuring accurate and timely disbursem