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Client Support Intern

2 weeks ago

กรงเทพมหานคร, Thailand Huneety Co., Ltd. Full time

The Client Support Intern will be responsible for providing exceptional customer service and support to clients. This includes addressing inquiries, troubleshooting issues, and ensuring client satisfaction. The position will report to the Client Support Manager, working closely with the team to maintain strong client relationships and contribute to the overall success of the company.

**Responsibilities**:

- Assist client inquiries and resolving issues in a timely and professional manner.
- Maintain a thorough understanding of our services to provide accurate information to clients.
- Collaborate with cross-functional teams to address client needs and ensure a seamless client experience.
- Document client interactions and feedback to assist in improving our services.
- Participate in training and development opportunities to enhance client support skills.
- Contribute to the development of client support resources, such as FAQs and knowledge base articles.

**Job Requirements**:

- Strong communication skills, both written and verbal.
- Excellent problem-solving and critical-thinking abilities.
- Customer-focused mindset with a genuine desire to help clients.
- Proficiency in English is a plus.

**Job Types**: Internship, Full-time