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Guest Relation Officer

2 weeks ago

กรงเทพมหานคร, Thailand Teleperformance Full time

Overview:
Qualifications:
- Proven experience in a customer-facing role, such as a receptionist, guest relations officer, or front desk agent.- Excellent verbal and written communication skills in both Thai and English.- Strong interpersonal skills with the ability to interact effectively with a diverse range of people.- A professional and polished appearance.- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).- Ability to multitask and prioritize in a fast-paced environment.- A proactive and problem-solving attitude.- Must be a team player with a strong sense of responsibility.

**Responsibilities**:
**Welcome and Assist Guests**:- Assist with check-in procedures, providing guidance and information as needed.- Ensure a smooth and pleasant arrival experience for everyone entering the premises.**Telephone Management**:
- Answer incoming calls promptly and professionally.- Efficiently transfer calls to the appropriate department or individual.- Take and relay messages accurately.**Client Hospitality**:
- Serve and manage refreshments (food/drinks) for clients and high-level visitors during meetings.- Maintain a clean and organized reception and meeting area.**Administrative and Facility Support**:
- Handle various administrative tasks as assigned by the supervisor.- Assist with the coordination and setup of meeting rooms and other facilities.- Maintain a high level of cleanliness and presentation in the reception area.- Perform other duties and special projects as assigned by the supervisor.