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Pharmacy Sales Manager
3 weeks ago
**Territory**:
**Bangkok, East, Northeast and South**
- ** Area Business Planning**
- Conduct SWOT analysis of market/competitors to identify district business opportunities
- Develop district Business Plan based on key objectives and allocate resources (e.g. coaching time, budget) for optimal sales impact
- Monitor district business plan to ensure resources are directed to territories and customers of greatest potential
- Monitor PSRs’ business plans to ensure intended actions and plans are appropriately conducted, and that resources are directed to customers of greatest potential
- ** Customer Focus and Service**
- Maintain contact and relationship with key accounts/customers
- Update area customer database and target segmentation continuously
- ** Monitor Pharmacy Sales Reps to deliver core promotional messages within approved detail aids and in line with their POAs**:
- ** Ensure that Pharmacy Sales Reps’ understand and comply with AZ Code of Conduct**:
- ** Monitor stock of area-leve key accounts/ distributors and advise on customer inventories**:
- ** Help PSRs to understand Digital channel and Multi-channel activities and triage points for target customers**:
- ** Reporting/ Administration**
- Submit district Monthly Reports commenting on deviations from Business Plan and intended actions to align performance with plan.
- Monitor PSRs’ monthly reports to ensure appropriate implementation of intended actions
- Ensure PSRs comply with reporting/administration guidelines
- Timely and accurately submit expense reports
- Distribute/ communicate key reports to PSR’s to make sure they understand those reports
- ** Personal Development**
- Communicate, develop and role model AZ culture and leadership behaviors
- Develop individual and team accountability
- Attend & actively participate in management meetings and training
- ** Coaching and Team Development**
- Rapidly back-fill any team vacancies with competent new hires following company recruitment guidelines and PSR’s competency model
- Provide in-field coaching to PSRs in order to develop their ability to positively influence customer’s prescribing behavior, using Field Coaching Form
- Effectively manage PSRs’ performance according to company’s system
- Develop and implement development solutions based on identified individual development needs
- Identify/retain key talents
- Effectively manage poor performers according to Corrective Action Policy and Process
- Develop and implement strategies to improve team morale
