Receptionist/corporate Administrator
6 days ago
Provide front of house professional reception and customer service to internal and external clients
- Answer incoming voice calls and direct appropriately
- Develop expert understanding and share knowledge of company preferred voice technology
- Provide informative, professional and compliant (OHS) support to company visitors
- Provide high level administration and office services support as required
- Dependant on location, can be responsible for administration services including facilities management, meeting room bookings, travel coordination, events management, mail distribution, accounts / finance support, archiving, hire cars, catering, couriers, deliveries, security access cards, parking bays, sign in register, internal offices moves and staff relocations
- Act promptly to complete all internal client requests efficiently and inform clients when unable to meet expectations and reach agreement on course of action
- Collaborate effectively with counterparts in other Beca offices
- Build rapport and communicate professionally with all team members and clients even when the situation becomes difficult
- Experience in reception or administrative role
- Professional approach, excellent communication skills
- Understand and adhere to the Beca values
- Act in accordance with industry / professional ethics maintaining professionalism at all times
- Contribution and effort is aligned to organisational objectives
- Participate in performance development discussions with manager initiating and managing own personal development with all CPD requirements met
- Work co-operatively and collaboratively willingly accepting share of workload and helping others when required
- Other duties as directed
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