Assistant Manager, Business Process Improvement
2 weeks ago
Position Summary
Role and Responsibilities
**Responsibilities**:
Business Process Improvement will provide advisory services focused on business process improvement initiatives, project management, and performance management and reporting. Our professionals help our internal business units transform their business processes, improve efficiency of operations, improve internal controls, increase transparency and performance management, and comply with rules and regulations.
This position will have the opportunity to support Mobile and Consumer Electronics businesses to address some of the most significant project challenges facing improving the working processes and reducing waste. The nature of our projects is extremely fluid and requires self-motivated individuals that are willing to develop execution plan on their own or as part of a team of highly skilled professionals. Project members are provided the opportunity to interact with our management, as well as the opportunity to enhance their skills in the area of technical competency, business development, client service, and people development.
Such as:
- Identify business process pain points based on management’s direction by analyzing current operational data.
- Initiate business processes, strategies, and process designs and align with the current process to enhance the overall process and enhance business competitiveness.
- Redesign management infrastructure system and improve in accordance with the related process operation standards. accordance with the related process operation standards.
- Develop process performance indicators and analyze operational levels by monitoring abnormal situations.
- Lead and follow up to ensure the new business process is well implemented.
Required
**Qualifications**:
- Bachelor’s degree in business management, Industrial engineering or a related field of study
- At least 5+ years of experience in process improvement
- At least one year of experience supporting senior and executive-level client decision-making and proactively anticipating stakeholders need
- At least one year of experience developing new and re-designing existing processes to meet new and/or evolving business requirements
- At least one year of experience facilitating group meetings or workshops to achieve desired outcomes and achieve consensus, with stakeholders
Preferred
- Process improvement and/or project management certification (e.g., Lean Six Sigma Green Belt, CAPM, PMP)
- Experience using quality improvement programs (e.g., Total Quality Management, Six Sigma)
- Project management experience
- Strong oral and written communication skills to various audiences in a professional business environment
- Experience analyzing large and complex data sets, including a demonstrated thorough aptitude for conducting quantitative and qualitative analyses
- Demonstrated ability to collaborate and contribute as a team member: understanding personal and team roles, contributing to a positive working environment by building solid relationships with team members, and proactively seeking guidance, clarification and feedback
- Demonstrated ability identifying and addressing client needs, building relationships with clients, developing requests for information, demonstrating flexibility in prioritizing and completing tasks, and communicating potential conflicts to a supervisor
Experience prioritizing and handling multiple tasks, researching and analyzing pertinent client, industry and technical matters, and utilizing problem-solving skills to achieve desired outcomes
Skills and Qualifications
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