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Investigator
2 weeks ago
FWD spans Hong Kong, Macau, Thailand, Indonesia, the Philippines, Singapore, Vietnam and Japan. In Thailand, established in 2012, FWD Thailand aims to provide customer-led insurance coverage whether it be savings, personal accident, retirement plans, or investment-linked insurance. Along with TMB, our bank partner and with over 900 staffs, we deliver fresh customer experiences and provide quality services to more than 900,000 customers nationwide.
FWD is a fresh insurance company for aspirational people who are looking forward to their lives ahead. We believe that life is all about living your passion and pursuing happiness; it’s our commitment to empower people to live their lives to the fullest everyday.
If you are looking for a company where can fuel your inspiration and cultivate your experience, join us on our exciting journey.
Serve as a focal point between CIS and 1st Line / related partners / Group office and conduct comprehensive investigations of alleged internal fraud and unethical business practices as well as provide an advisory to other functional team and provide information and findings to the Fraud Resolution Committee on a regular basis.
Key Responsibilities:
- Conduct professional investigative interviews and investigation on material fraud incident where required- Liaison with relevant departments/units for fraud resolution, customer recovery, disciplinary action, financial damage recovery, and legal action- Conduct irregular pattern study, trend and data analysis to proactive respond and prevent fraud possibilities- Execution of proactive intelligence tool for fraud early detection that support, complement, and leverage fraud risk prevention, detection, and mitigation programs- Adhoc assignments as necessary
Baseline Qualifications:
- Bachelor’s degree or higher in any fields- More than 3 years in audit or investigation experience- Possesses CIA or CFE will be an advantage- Good command in English both verbal and written- Proactive, Open, Caring, Commit, Innovative
