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Greeter (Contract Staff) - Icon Siam and Emporium

2 weeks ago

กรงเทพมหานคร, Thailand Christian Dior Couture Full time

**Position**:

- Greet a maximum of customers entering in the boutique and maintain 100% customer recognition of regular customers and VIPs
- Understand customers’ needs and orientate them in the boutique
- Act as an ambassador of the boutique and the brand explaining its organisation, its history, its pieces of art, etc.
- Assist customers with personalised services and respond quickly to all their needs
- Remembering customers' preferences and special needs
- Provide the highest standard of customer service at all times
- Be immaculately dressed and groomed
- Learn the best possible manners for every conceivable situation
- Assist and work closely with the sales team to ensure all customers’ expectations are met
- Demonstrate an ability to maintain confidentiality and privacy
- Carry out any additional duties as directed by the management team

**Profile**:

- Previous experience as a Host within a luxury fast paced environment
- Excellent grooming
- Outstanding interpersonal and communication skills
- Story teller
- Attentive and proactive
- A passion about delivering service excellence
- A passion for Christian Dior and our collections
- Fluency in a second language (preferred)