System Support Analyst

1 week ago

กรงเทพมหานคร, Thailand Pantheon Inc. Full time

**LOCATIONS/SCHEDULE/PAY RATE**:Bangkok, Thailand/ (9am - 6pm)/ negotiable
- **DESCRIPTION**:
**ESSENTIAL FUNCTIONS**:

- Application troubleshooting and technical analysis to identify root causes and develop problem resolutions
- Provide pro-active and timely communications regarding system outages, issues, work a rounds and solution details
- Able to provide effort estimation for assigned tasks
- Develop and update system and support documentation
- Participate in UIA-Unit Internal Assessment and client Audits
- Ensure security and controls standards are being met and followed
- Able to work in a team collaborating with the local/global team peers and keep them updated about the work status.

**QUALIFICATIONS**:

- Microsoft Programing Languages (VB.NET, C#, ASP.NET, Classic ASP)
- Powershell scripts, Azure

**NICE TO HAVE**:

- API Development via Mulesoft
- MS SQL, Oracle, SSRS and Database tools like TOAD, SSMS
- Windows Server environment, SQL,IIS, Citrix, v-App and client server environment
- Visual Basic for Applications (VBA), VB6, PLSQL
- TDD / AngularJS / HTML5 /NativeScript/ JavaScript, Progressive Web App development, Web Services, APIs and Cloud computing.
- Knowledge in Agile Safe/ Scrum, and TFS, Remedy, BMC will be an advantage
- Primavera from Oracle vendor
- HardDollar from InEight vendor

**SOFT SKILLS**:

- Ability to work remotely from customers and some team members
- Strong communications skills dealing both with systems and business professionals
- Demonstrate the ability to learn new systems and technologies quickly
- Requires someone who excels in identifying problems, speaking up to communicate issues / gaps
- Collaborative
- Analytical
- Self-starter
- Proficient in English (written & oral)
- Accepts criticisM/Feedback
- Have exceptional problem solving skills

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