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Assistant Manager
2 weeks ago
**Assistant Manager - Front Office** is a member of the Hard Rock Hotel & Cafe Pattaya Management Team, responsible for overseeing daily hotel operations to ensure a seamless guest experience. This role requires supervising and coordinating various departments, addressing guest concerns, and ensuring that all hotel services meet the highest standards of quality and efficiency. Assistant Manager - Front Office serves as the primary point of contact for guests and team members, ensuring smooth interdepartmental communication and problem resolution. This position also involves handling emergencies, enforcing company policies, and making critical decisions in the absence of senior management.
**Requirements**:
We are looking for a person who posses following qualifications:
- An energetic person who has working experience in Hotel Business would be a strong plus.
- Graduate with a degree or higher Hospitality Management, Hotel Operations, Business Management or related fields.
- At least **2-3 year experience** with a proven track record in Duty Manager, Guest Service Supervisor or related responsibilities, either in an international branded four or five star would be an advantage.
- Outgoing & cheerful personality and be highly presentable.
- Strong customer serviced mind and always flexible.
- Good command of English written and verbal, and communication skills.
**Amplify Your Hospitality Career**At Hard Rock Hotel Pattaya**:
Passionate, Irreverent, Democratic, and Unpredictable. This is what makes up WHO WE ARE at Hard Rock Hotel® Pattaya. We are constantly searching for ways to deliver Amplified Service with our actions and attitude. If you have a passion for creating great guest experiences while being yourself, check out our career openings. Let’s make sweet music together.
Hard Rock Hotel Pattaya is managed by HPL Singapore. We operate with the love of Music, passion for life, and delivered with a belief in our credo Love All, Serve All. We are a part of the global Hard Rock brand, Hard Rock International is one of the most globally recognized companies in the world and has venues in over 74 countries; Cafes, Casinos and Hotels. Hard Rock is also known for its collectible fashion and music-related merchandise, memorable dining experiences, Hard Rock Live performance venues and more. which started from Hard Rock Cafe in London in 1971.
Please note that the job postings on this website or accessed through this tool for Hard Rock Hotel & Cafe Pattaya are with Seaside Hotel (Thailand) Co.,Ltd. as the prospective employer.
