Asst Mgr-front Office
16 hours ago
**Additional Information** **Job Number**25199169 **Job Category**Rooms & Guest Services Operations **Location**Phuket Marriott Resort & Spa Merlin Beach, 99 Muen-Ngoen Road, Phuket, Phuket, Thailand, 83150 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **职位概述** 每日协助前厅部经理管理前厅部职能并监督员工。前厅区包括行李员/门卫、总机和客户服务/前台。指导并与经理和员工合作,执行确保高效入住和退房流程的程序。确保客人和员工的满意度,并最大限度地提高部门的财务业绩。 **求职者个人资料** **教育和经验要求** - 高中文凭或高中同等学历 (GED);2 年宾客服务、前台或相关专业领域工作经验。 或者 - 在经认可的大学取得酒店及餐厅管理、酒店管理、工商管理或相关专业的两年制学位;不要求工作经验。 **核心工作活动** **支持前台团队管理** - 利用人际关系和沟通技巧来引导、影响和鼓励他人;倡导健全的财务/业务决策;表现出诚实/正直;以身作则。 - 鼓励和建立团队成员之间的相互信任、尊重和合作。 - 监督和管理员工。管理所有日常运营。充分了解员工的职位,以便在员工缺勤时履行职责。 - 确保在所有班次表彰员工。 - 建立和维护与员工的开放协作关系。 **监督和支持宾客服务及前台目标的进展** - 管理日常运营,确保质量和标准,且每天满足客户的期望。 - 制定具体的目标和计划,以便优先考虑、组织和完成工作。 - 处理投诉,解决纠纷,解决不满和冲突,或与他人进行协商。 - 努力改善服务表现。 - 与前厅部经理协作,持续改进部门服务。 - 就前厅部目标传达清晰一致的信息,以产生预期的成效。 - 参与制定和实施基于评论卡审查和客人满意度结果的纠正行动计划。 - 在所有部门会议期间强调客人满意度,并专注于持续的改进。 **确保卓越的客户服务** - 提供超越预期的服务,实&
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Front Office Manager
6 days ago
ภูเก็ต, Thailand MINOR Hotels Full timeYou will oversee the day-to-day operations of the Front Office, maintaining Front Office and brand standards and maximizing the quality level of products and services to achieve the highest guest satisfaction. This will include managing the performance of the team members: designing, implementing and monitoring the impact of training (including IT systems...
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Front Office Manager
6 days ago
ภูเก็ต, Thailand NH Hotels Full timeCompany Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor...
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Front Office Manager
1 week ago
เมืองภูเก็ต, ภูเก็ต, Thailand Marriott International, Inc Full time**Job Number** 24092031 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Phuket Town, 1 Soi Surin, Talat Yai, Muang Phuket, Phuket, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff. Areas of...
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Assistant Front Office Manager
1 week ago
เมืองภูเก็ต, ภูเก็ต, Thailand Marriott International, Inc Full time**Job Number** 24075125 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Phuket Town, 1 Soi Surin, Talat Yai, Muang Phuket, Phuket, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office...
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Front Office Manager
3 days ago
ถลาง, ภูเก็ต, Thailand โรงแรมแพนภูรีย์ เรสซิเดนซ์ Full timeA minimum of 2-5 years' experience in the hospitality. - Proven experience in managing the Front Office or experience in reservations - Bachelor’s degree - Strong problem-solving skills with a passion for service excellence and driving guest satisfaction. - Team management. ประเภทของงาน: งานประจำ
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Mgr-front Office Ii
1 week ago
ภูเก็ต, Thailand Marriott International, Inc Full time**Additional Information** **Job Number**25119015 **Job Category**Rooms & Guest Services Operations **Location**Phuket Marriott Resort & Spa Merlin Beach, 99 Muen-Ngoen Road, Phuket, Phuket, Thailand, 83150 **Schedule**Full Time **Located Remotely?**N **Position Type** Management - En Marriott International, nos comprometemos a ofrecer igualdad de...
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Mgr-front Office Ii
1 week ago
ภูเก็ต, Thailand Marriott International, Inc Full time**Additional Information** **Job Number**25119015 **Job Category**Rooms & Guest Services Operations **Location**Phuket Marriott Resort & Spa Merlin Beach, 99 Muen-Ngoen Road, Phuket, Phuket, Thailand, 83150 **Schedule**Full Time **Located Remotely?**N **Position Type** Management - In Marriott International ci impegniamo a essere un datore di lavoro con pari...
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Mgr-front Office Ii
16 hours ago
ภูเก็ต, Thailand Marriott International, Inc Full time**Additional Information** **Job Number**25199071 **Job Category**Rooms & Guest Services Operations **Location**The Westin Siray Bay Resort & Spa Phuket, 21/1, 21/3, 21/4, 21/6 Moo 1, Phuket, Phuket, Thailand, 83000 **Schedule**Full Time **Located Remotely?**N **Position Type** Management - 메리어트 인터내셔널은 기회 균등 고용주로서...
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Russian Guest Relations Officer
2 weeks ago
ภูเก็ต, Thailand Anantara Full timeCompany Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...
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Assistant Front Office Manager
2 weeks ago
ภูเก็ต, Thailand Marriott International, Inc Full time**Additional Information** **Job Number**25117470 **Job Category**Rooms & Guest Services Operations **Location**Courtyard Phuket Chalong Bay Resort, 3/9 Moo 3 Chalong, Mueang, Phuket, Phuket, Thailand, 83130 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all...