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Captain - Banquet

2 weeks ago

กรงเทพมหานคร, Thailand MOVENPICK Full time

**Company Description**
At **Mövenpick BDMS Wellness Resort Bangkok**, we offer a perfect harmony of comfort and recuperation for guests seeking a restful escape while still in the heart of Bangkok, one of Asia’s most popular city destinations.

All rooms are designed with space in mind, offering private balcony access and featuring wellness equipment such as sleep therapy speakers and yoga mats. Guests can indulge in culinary delights that are health-focused yet utterly delicious at the resort’s various outlets.

A welcoming outdoor pool, set amidst stunning surroundings, encourages guests to linger and unwind.
- Lead and supervise banquet team members to ensure smooth event execution, including setup, service, and breakdown.
- Ensure all banquet spaces are properly set according to event orders, hotel standards, and client expectations.
- Coordinate with the kitchen, sales, and other departments to ensure that all guest requirements are met.
- Provide exceptional guest service by responding to guest inquiries, addressing concerns, and ensuring satisfaction throughout the event.
- Conduct pre-event briefings to communicate event details, service standards, and expectations to the banquet team.
- Monitor the quality and timing of food and beverage service, ensuring it aligns with Mövenpick standards.
- Train, mentor, and motivate banquet team to uphold service standards and deliver a high-quality experience.
- Maintain inventory of banquet supplies and equipment, ensuring availability and proper usage.
- Handle last-minute changes and requests with professionalism and flexibility.

**Qualifications**
- Previous experience in a banquet or food & beverage supervisory role is required, preferably in a premium hotel or resort setting.
- Strong organizational and time-management skills, with attention to detail.
- Excellent communication and interpersonal skills to work effectively with guests, team members, and other departments.
- Ability to handle a fast-paced environment and make quick, effective decisions.
- Knowledge of food and beverage service techniques, event setups, and health and safety regulations.
- Leadership skills with the ability to inspire and motivate a team.
- Flexibility to work evenings, weekends, and holidays as required by event schedules.
- Good communication both Thai and English

**Additional Information**
- Employee benefit card offering discounted rates at Accor hotels worldwide.
- Develop your talent through Accor’s learning programs.
- Opportunity to grow within your property and across the world
- Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.