Store Business Manager

2 days ago


กรงเทพมหานคร, Thailand l'Oréal Full time

We are looking for passionate individuals with an eye for beauty and cosmetics to join our retail tribe here at L’Oreal, as a Store Business Manager (SBM). You will be part of our international luxury beauty brands such as YSL, Lancome, Kiehl’s and Giorgio Armani. Here, you are the bridge between clients, sales and the management team. You will hold ownership of the front counter team as well as build, develop and make sure strategies are properly executed at the store. This position requires you 80% at the counter and 20% at the back office.
You’ll be provided with a 360-degree vision of Retail Métier along with robust tools and training throughout the first 16 months. This position provides opportunity to blossom into the best possible Omni-retail leader and a very attractive compensations & benefits.
What you’ll be doing
As a Store Business Manager, no two days are the same. You will oversee a diverse range of tasks and responsibilities in four key areas:
Sales Performance
- Achieve & maximize both individual and team target across all platforms
- Coach & lead sales associate team to achieve sales goals
- Conduct regular store meetings to discuss performance, product & promotion knowledge and merchandising to convey information to manage team
- Liaise between sales and management team
- Use MS Office & social media platforms and technology to connect with customers and encourage sales

Strategy & Management
- Analyze & review business performance as well as identify opportunities and improvement are with HQ quarterly
- Regularly meet with HQ team to proactively discuss, develop and plan sales targets and strategies
- Teach & encourage team in O+O and omnichannel selling
- Drive, motivate, coach & create a positive working atmosphere within team
- Manage & evaluate teams
- Recruit & develop talents
- Work with Retail Manager and Head Office to build a client-centric store culture

Client Service & Management
- Coordinate sales promotion activities
- Develop & Analyze CRM plan and provide the team with direction on delivering exceptional service to customers both online and offline
- Ensure sales teams offer a positive customer experience
- Enhance customer experiences of both CXE & NPS

Retail Excellence
- Product & Stock Management
- Inspect & manage department inventories
- Provide plans & feedback to HQ regarding NPD/Current promotions/Traffic etc.
- Data Collection
- Corroborate proper customer and sales data collection
- Brand Identity & Store Image
- Establish & maintain appropriate store image within brand identity
- Sustainable Operations
- Embedded sustainability practices at counter operations
Are you
- Proficient in Thai Language, as well as fluent in English for both speaking & written.
- Enthusiastic and empathic with strong leadership, interpersonal and communication skills
- Agile, comfortable to adapt and a fast learner
- Confident and determined to initiate and express ideas
- Passionate about luxury beauty and cosmetics
- Digitally savvy with computer literacy, social media and data analysis skills
- Equipped with O+O sense
- Experienced in retail or hospitality is a plus. Exceptional recent graduates are welcome

The tribe at L’Oreal is diverse and you’re encouraged to express yourself. You will also have the opportunity to shape your own career path and grow as a leader.


  • Store Manager

    3 weeks ago


    กรุงเทพมหานคร, Thailand BOYY Full time

    **Department**: RETAIL - **Location**: BANGKOK - **Level**: MANAGER - **Contract**: FULL-TIME **BOYY is looking for an experienced store manager to join its retail team. Responsibilities include**: **Responsible for achieving the Sales and Profit goals in the store by creating a plan to deliver a Great Customer Experience in line with Retail...

  • Store Manager

    2 days ago


    กรุงเทพมหานคร, Thailand BOYY Full time

    DEPARTMENT : Retails LOCATION: Bangkok LEVEL: Manager CONTRACT: Full-Time BOYY is looking for an experienced store manager to join its retail team. Responsibilities include: - Responsible for achieving the Sales and Profit goals in the store by creating a plan to deliver a Great Customer Experience in line with Retail Manager - Regularly analyze and...

  • Store Manager

    4 weeks ago


    กรุงเทพมหานคร, Thailand Levi Strauss & Co. Full time

    You're an original. So are we. We're a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labor and environmental guidelines in manufacturing. And we work to build sustainability into everything we do. Our brands stand for freedom and self-expression around the...

  • Store Manager

    24 hours ago


    กรุงเทพมหานคร, Thailand Levi Strauss & Co. Full time

    You're an original. So are we. We're a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labor and environmental guidelines in manufacturing. And we work to build sustainability into everything we do. Our brands stand for freedom and self-expression around the...

  • Store Manager

    3 weeks ago


    กรุงเทพมหานคร, Thailand Fendi Full time

    **Position**: STORE MANAGER **Profile**: As Store Manager you will be responsible for overall management of the store, staff, merchandise and customer service. You will work towards achieving the sales objectives, store profitability goals, achieving and maintaining high operational and merchandising standards, building highly motivated team and...

  • Store Manager

    3 weeks ago


    กรุงเทพมหานคร, Thailand Pasona HR Consulting Recruitment (Thailand) Co.,Ltd Full time

    Job ID 51406 Business Retail, Distribution Job Detail In charge of store management, store development, HR development for store staff, selling and buying products (second-hand), and store layout management at Japanese second-hand retail shop. - Teaching subordinates of how to welcome customers. - Communicating with Japanese expats and discuss how to...

  • Store Manager

    24 hours ago


    กรุงเทพมหานคร, Thailand Pasona HR Consulting Recruitment (Thailand) Co.,Ltd Full time

    Job ID 47922 Business Service(Hotel, Travel, Beauty, Restaurant) Job Detail - One of the most famous Japanese Karaoke Restaurants for families [Job Description] - You will be assigned to either karaoke shop in Siam area or Ratchada area - Responsible for store development and management of staff members as well as operation of the shop - Reporting to...

  • Store Manager

    4 weeks ago


    กรุงเทพมหานคร, Thailand Under Armour Full time

    **Values & Innovation**: At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate. Our Values define and unite us, the beliefs that are...

  • Store Manager

    2 weeks ago


    กรุงเทพมหานคร, Thailand Fendi Full time

    **Position**: As Store Manager you will be responsible for overall management of the store, staff, merchandise and customer service. You will work towards achieving the sales objectives, store profitability goals, achieving and maintaining high operational and merchandising standards, building highly motivated team and coaching/developing your team members...

  • Store Manager

    24 hours ago


    กรุงเทพมหานคร, Thailand Under Armour Full time

    **Values & Innovation**: At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate. Our Values define and unite us, the beliefs that are...

  • Store Manager

    24 hours ago


    กรุงเทพมหานคร, Thailand Prada Full time

    Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. Our Iconic Brands include PRADA, Miu Miu, Church’s, Car Shoe and Pasticceria Marchesi and we are currently operating in more than 45 Countries, embracing employees of more than 100 nationalities.- Joining our Company means working in a creative...

  • Store Manager

    2 days ago


    กรุงเทพมหานคร, Thailand Tiffany & Co. Full time

    The name Tiffany & Co. instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world’s great love stories. - Join Tiffany & Co. and be part of the largest luxury group in the world - LVMH! - Are you passionate about retail and leading a...

  • Store Manager

    3 weeks ago


    กรุงเทพมหานคร, Thailand Lululemon Full time

    Who We Are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis...

  • Store Manager

    2 days ago


    กรุงเทพมหานคร, Thailand Lululemon Full time

    Who We Are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis...

  • Store Manager

    24 hours ago


    กรุงเทพมหานคร, Thailand Bulgari Full time

    Job responsibilities **Key Responsibilities**: Sales Revenue Management and Budget Planning & Retail Operations - Manage the store in order to achieve sales objectives and store and service KPI’s and budget planning process and ensure action plan to achieve sales target - Ensure time spend on the shop floor with sales team and clients - Review sales...


  • กรุงเทพมหานคร, Thailand Tesla Full time

    What to Expect As a Store Manager at Tesla you are a seasoned and charismatic retail leader, responsible for overseeing and driving sales and delivery operations at your location. In this role, you will be responsible for leading the overall management and sales execution, recruitment, training, and development of a dynamic store team. Your team will look...

  • Store Manager

    24 hours ago


    กรุงเทพมหานคร, Thailand Bulgari Full time

    **Job responsibilities**: **Key Responsibilities**: Sales Revenue Management and Budget Planning & Retail Operations - Manage the store in order to achieve sales objectives and store and service KPI’s and budget planning process and ensure action plan to achieve sales target - Ensure time spend on the shop floor with sales team and clients - Review sales...


  • กรุงเทพมหานคร, Thailand Fendi Full time

    **Position**: **Sales Management and Business Development** - Demonstrate sales leadership for staff by playing an active role on the selling floor - Continuously motivate sales team to meet assigned sales and productivity goals - Suggest in-store events and in-store incentives that will continue to grow customer base, with particular emphasis placed on...


  • กรุงเทพมหานคร, Thailand PRTR Full time

    Our client is an innovative apparel company for yoga, running, training, and other athletic pursuits. **Core Responsibilities of the Job** **Leadership and People Management** - Creating and fostering a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and...


  • กรุงเทพมหานคร, Thailand Lululemon Full time

    Who We Are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis...