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CRM Project Manager

2 weeks ago

กรงเทพมหานคร, Thailand PRTR Full time

PRTR is working with a global manufacturing company to find the CRM or ERP Project Manager to be part of their Asia-Pacific Dealer Development and Customer Experience Regional Team.

**The Responsibilities include**:

- Ensuring the successful management and improvement of the information system architecture in the APAC Region, coordinating the Subregions, and ensuring a perfect alignment with the local strategies.
- Assessing the infrastructure of corporate information systems to make the most of existing technological assets in implementing new processes or optimizing existing ones.
- Working closely with the Department Manager in transforming business needs in implementation projects and activities, identifying the best solution within the standards.
- Ensuring the alignment of what has been designed with what exists or can be implemented with the existing technological infrastructure.

**Requirements**:

- Preferred degree in Economics, Business Information Systems, or equivalent work experience.
- 3+ years of experience in customer experience management.
- Experience in managing large programs of change across business divisions.
- Experience using Microsoft Dynamics 365, Salesforce, or other similar software packages to manage customer data and interactions.
- Fluency in English (oral and written communication).