Head of QA

1 week ago

กรงเทพมหานคร, Thailand Seven Peaks Software Co., Ltd. Full time

Responsible for the development of the QA strategy, methodology, discipline, and framework.
Department
Responsible for leading, directing and ultimately growing the QA department, ensuring the correct mix of knowledge and experience to deliver a market-leading service.
Be an escalation point for all matters related to testing and quality assurance and operate as a primary point of contact for the QA department.
Provide leadership and technical expertise across all Test Automation and Quality Assurance aspects.
Provide clear direction, mentoring for skills enhancement and career development for all members of the QA department.
Hiring the right people into the department.
Make sure the new employees are onboarding into the department in a way that makes them feel instantly part of the team and at home in Seven Peaks.
Perform probation reviews and make appropriate decisions based on the probation review.
Make sure all employees have a development plan and can see their career path.
Perform formal appraisals every year.
Have regular 1:1 with all employees to make sure employees feel seen and cared for.
Be responsible for building and nurturing a good culture and relationship in the department.
Ensure that employees are optimally productive (billable hours) according to Software Engineering guidelines and company KPIs.
Provide input for staff allocation to projects and engagements according to their skill level.
Process.
Focus on continuous QA improvements including the use of appropriate testing tools, test techniques and test automation.
Monitor all the QA activities, test results, leaked defects, root cause analysis and identifying areas of improvement. Implement steps required to improve the processes.
Build and maintain quality standards and enforce technical and testing standards.
Establish and maintain quality metrics and KPIs to measure the effectiveness of our QA processes.
Develop and execute QA strategies to meet and exceed department and corporate quality goals.
Ensure projects delivered are of the highest quality.
Ensure that the engineering teams adhere to the principles, guidelines, and best practices of the QA strategy as defined.
Ensure that Seven Peaks Software delivers outstanding quality and efficiency in our products.
External focus.
Provide technical leadership and expertise within the field of Quality Assurance and Testing, be a Thought Leader in the industry as a whole and drive engagement with the market via articles, events and meetups.
Business Development.
Participate in technical pre-sales with the main focus on advising the correct QA services to the customer.
Contribute to marketing content/material for service promotion.
10(15) days annual paid vacation.
Flexible working hours.
Hybrid Working Policy.
Health & Life insurance.
Provident Fund.
Free Lunch every Wednesday.
Learning and Certifications support.
Grade A Office in the heart of Bangkok, directly connect with MRT Queen Sirikit Station.
International work environment with over 20 different nationalities in the team.
Working with a wide and interesting portfolio of clients in SEA and globally.
Opportunity to visit events and conferences.
Standard perks such as free drinks and snacks in the office, team activities, trips and great parties.
Sponsorship for visa and work permit for expatriates.
**Job skills required**: Automation

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