Manager - It

PRIMARY RESPONSIBILITIES: - Plan and implement technology related processes, systems, and office automation systems. - Maintain IT systems, management of software & hardware, 24-hour coverage for hotel. - Produce strategic, tactical IT business plans, capital & operating budgets. - Analyze software and hardware problems to detect/correct deficiencies, malfunctions and irregularities. - Prepare, recommend, and implement procedures designed to ensure data back-up and recovery, protect database from loss or damage in case of system failure. - Manage contracts with IT vendors, consultants, service providers, review maintenance contracts to ensure accuracy and project completion. - Report status of IT operations to Executive Committee. - Evaluate and define hotel and user requirements to determine feasibility of requested enhancements. - Installation of software and hardware upgrades, compliance with Dusit Corporate and legal requirements related to software licensing agreements. - Focus on future business needs and profitability. - Develop training programs to increase user knowledge of systems to ensure high degree of computer proficiency. - Ensure compliance with established procedures, systems security, contingency plans, internal controls and standards. - Schedule routine preventive maintenance, daily clerical functions regarding integrity of computer systems. - Coordinate with IT Corporate Office. - Reviews existing procedure. - Reviews user rights. - Performs miscellaneous job-related duties as assigned. ADMINISTRATIVE RESPONSIBILITIES - Oversees the security, access, operations, maintenance and repair of information technology systems. - Monitoring all systems to be secured, reliability, and availability. TECHNICAL RESPONSIBILITIES - Oversees the provision of technical support and guidance to departments and end-users. COMMERCIAL RESPONSIBILITIES - Develops Request for Proposals, recommends selection of vendors and negotiates contracts. HUMAN RESOURCES RESPONSIBILITIES: - Supervises staff and consultants required to complete system implementation and development projects, Human Resources Responsibilities for IT department. - Oversees, directs, prioritizes and assigns staff in IT department and support areas of the department. - Provide training. RELATIONSHIP - Maintain good relationship with all IT Contractors and end users. OTHERS - Continuous learning through own IDP. - Any other duties as may be assigned by the superior. ACCOUNTABILITIES - Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness. COMPANY’S CULTURE - Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. - “Proud to belong and to contribute” CONFIDENTIALITY - Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company. JOB REQUIREMENT - Minimum education of Bachelor degree in Computer Science, Computer Engineering - Minimum of 5 years of IT supervisory experience in medium-large organization is essential. Exposure to hospitality industry is highly desirable - Have Excellent English communication skills both in written and spoken - Posses professional disposition with excellent communication and interpersonal skill. **Information**: - Date Posted- October 24, 2025- LocationDusit Princess Srinakarin, Bangkok- DivisionAdministrative and General > IT- Minimum Experience- 5 Year- Qualification- Bachelor Degree- Career Level- Manager