Guest Relation Officer

1 week ago

เชยงใหม, Thailand ก แกลเลอรี่ Full time

1. Display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees.
2. Welcome hotel guests with an emphasis on fulfilling requests, following special handling instructions and adhering to established credit policies and procedures.
3. Be responsible for ensuring that all guests enjoy a positive and memorable experience.
4. You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner.
5. You will take personal responsibility for ensuring that all issues pertaining to guest satisfaction are met, and that follow up is completed in a timely manner.
6. You will be proactive and innovative suggesting alternatives that meet guest needs, ensuring their delight with their experience.

ประกันสังคม,ค่าอาหาร,ชุดพนักงาน,Service charge

ปริญญาตรี

1 ปีขึ้นไป

1. Excellent communication skills in English.

2. Exceptional interpersonal skills.

3. Pleasant personality with service mind, flexible and good team player.

โรงแรมที่พัก

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