Restaurant Reservation Agent

2 days ago


กรงเทพมหานคร, Thailand MINOR Hotels Full time

Restaurant Reservation Agent will need to serve the needs of the business, our guests and our colleagues by coordinating all inquiries, booking and selling of the main product of the Hotel - Restaurants. Key objectives are to simultaneously maximise guest satisfaction, collecting & updating guest's profile and hotel revenue. You will be captures details from incoming calls and coordinates each reservation to ensure the guest's satisfaction.

**Qualifications**:

- Experience working in reservation, F&B sales or public relations, preferably in the hospitality or travel industries.
- Knowledge on F&B restaurant reservation, guest relation, admin and computer literate.
- Must also have fluency in both written and spoken English and be well versed with computer programs, while being familiar with Micros would be an additional advantage
- Passion for excellent service
- Excellent team player



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