Campaign Planning

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Campaign Planning and Implementation Manager to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

**Make your mark in Digital and Direct Marketing**

**How you will create an impact**

AIG’s Digital and Direct Marketing (DDM) is a sales and distribution channel where we activate acquisition, cross sell, and up sell campaigns across Digital, Telemarketing and Partnerships with hybrid interactions and customer journeys across all three. DDM driving demand for all personal insurance products including Individual Accident & Health, Auto, Personal Property, Travel and Plus to deliver profitable growth.

Reporting to the Head Telemarketing, Thailand your key role will include the following responsibilities:

- effective implementation of telemarketing campaigns based on established campaign implementation checklist.
- work closely with DM Campaign Manager to ensure Sales key metrics like TARP, Response Rate, Conversion Rate and other Sales Funnel metrics, are met through effective deployment of capacity and resources.
- ensure timeliness of campaign reporting, liaise with relevant internal and external teams

**What you’ll need to succeed**

As a Manager, you are respected for your deep technical expertise and/or ability to manage and supervise campaign implementation processes. You balance the needs of multiple stakeholders, making sound decisions using data, analysis, experience, and judgment, along with a profit mindset. Ultimately, you take ownership for key outcomes.

**Qualifications**:

- Bachelor’s Degree or Diploma.
- Relevant experience working in an insurance / financial institution.
- Knowledge, skills and abilities
- Demonstrates people management skills.
- Driven to achieve results and customer focused, both internal and external customers.
- Strong leadership and organizational skills.
- Demonstrates effective communication, negotiation, and interpersonal skills to be capable of dealing with all levels of personnel.
- Excellent interpersonal skills at various levels.
- Strong verbal and written communication skills.

Ready to take your career to the next level? We would love to hear from you.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

**Enjoy benefits that take care of what matters**

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

**Reimagining insurance to make a bigger difference to the world**

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

**Welcome to a culture of**inclusion**

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
- AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. _

Functional Area:
SM - Sales & Marketing

AIG Insurance (Thailand) Public Company Limited (Thailand)