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Patient Correspondence

3 weeks ago

กรงเทพมหานคร, Thailand Vinarco Full time

Job Description:
**Our client is the Business Process Outsourcing (BPO) services to support the Hospital Business.**

**Position**:Patient Correspondence - 2 Positions

**Type of Hiring**:Contract **under Vinarco

**Working**:4 Days/Week - 12 Hrs./Day (Shift Working)

**Benefit**:Over Time + Group Health Insurance (AIA) + Annual Leave - 10 Days

**Location**:Khlong Toei, Bangkok - Near BTS

**Starting Date**:ASAP

**Responsibilities**:

- Arrange appointment logs into a Hospital Information System to meet customer requirements.
- Liaise with doctors, nurses, and staff of various departments to gather information to meet customer needs.
- Reply E-mail with comprehensive message and accuracy to customers.
- Reply E-mail to customers within the proper time.
- Providing comments to reinforce employee engagement within departments.

**Qualifications**:

- Bachelor's degree in any fields.
- At least 1-2 years experience in hospital or business services.
- Experience in healthcare or relevant industry is an advantage.
- Excellent command of English (written and spoken).
- Excellent computer skills especially Microsoft Office such as MS Outlook and MS Word.
- Pleasant personality and excellent interpersonal and communication skills.
- Able to work on a night shift.
- Technical communication and coordination efficiency.
- Able to work under pressure.

**Required Skills**:
Ms Outlook Outsourcing Business Process Customer Requirements Employee Engagement Hiring Healthcare MS Word Insurance Social Media Pressure Microsoft Office Business English Communication