Executive Housekeeper

**Company Description** Join** us at Accor, **where** life pulses **with** passion**

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

**Hospitality** **is** a **work** of **heart**,**
**Join** us and **become** a **Heartist**®.**

At **Mövenpick BDMS Wellness Resort Bangkok**, we offer a perfect harmony of comfort and recuperation for guests seeking a restful escape while still in the heart of Bangkok, one of Asia’s most popular city destinations.

All rooms are designed with space in mind, offering private balcony access and featuring wellness equipment such as sleep therapy speakers and yoga mats. Guests can indulge in culinary delights that are health-focused yet utterly delicious at the resort’s various outlets.

A welcoming outdoor pool, set amidst stunning surroundings, encourages guests to linger and unwind.
- Implement, drive and manage all Housekeeping business requirements and related activities of the Hotel
- Implement, lead and encourage robust and positive interaction with all departments and key stakeholders, i.e. Front Office, Engineering, Food & Beverage teams and all third party suppliers/partners to meet and exceed guest and employee’s satisfaction at all times
- Being entrepreneurial and thinking beyond the boundaries is expected and not requested
- Provide service that is sincere, warm and enthusiastic, ensuring total guests’ satisfaction
- Take the time to become familiar with all guests and employee’s and ensure you and the Housekeeping team are committed to service excellence at all times
- Lead and encourage an ‘eye for detail’ and promote through mentoring and coaching the same quality within the Housekeeping team
- Housekeeping is your business, ‘treat it as such’ by remaining a entrepreneurial and commercially minded leader without compromising the strategic objectives

**Qualifications**
- Minimum of 5 years in a Housekeeping leadership role, preferably within a premium/ luxury hotel or resort environment.
- Bachelor’s degree in Hospitality Management or a related field is preferred.
- Strong leadership and team management skills with the ability to motivate and develop a diverse team.
- Exceptional attention to detail and commitment to maintaining high standards of cleanliness and guest satisfaction.
- Extensive knowledge of housekeeping operations, including inventory management, budget control, and staff scheduling.
- Strong problem-solving and decision-making skills.
- Excellent verbal and written communication skills in English
- Strong customer service orientation with a passion for delivering exceptional guest experiences.
- Ability to perform physical tasks related to housekeeping operations.
- Willingness to work flexible hours, including weekends and holidays, as required.