Manager, Test Operations

Req ID: 123862
Remote Position: Hybrid
Region: Asia
Country: Thailand
State/Province: Chonburi
City: Laem Chabang

**General Overview**:
Functional Area: Information Technology (ITM)
Career Stream: IT Solutions (SOLN)
Role: Manager (MG2)
Job Title: Manager, IT Solutions 2
Job Code: MG2-ITM-SOLN
Job Level: Level 10
Direct/Indirect Indicator: Indirect

**Summary**:
**Detailed Description**:
Performs tasks such as, but not limited to, the following:

- **Establish a Global Test Team Operating Model: Define the structure, roles, and responsibilities within the Global Test Team to effectively support testing needs across all IT PMO projects.**
- **Develop and Implement Test Processes & Methodologies: Create and maintain comprehensive test strategies, plans, and processes that align with industry best practices and our organization's specific needs. This includes guidelines for various testing types (functional, regression, performance, security, etc.).**
- **Drive Continuous Improvement: Continuously analyze test processes, identify areas for optimization, and implement improvements to increase efficiency, effectiveness, and test coverage.**
- **Resource Management: Oversee resource allocation and utilization within the Global Test Team, ensuring appropriate staffing for projects and initiatives.**
- **Tooling & Technology: Evaluate and implement appropriate testing tools and technologies to enhance automation, performance testing, and test management capabilities.**
- **Collaboration & Communication: Foster strong relationships with stakeholders across IT PMO, development teams, business analysts, and project managers to ensure seamless integration of testing activities within the project lifecycle.**
- **Reporting & Metrics: Define and track key performance indicators (KPIs) to measure the effectiveness of testing execution and communicate results to stakeholders.**
- **Mentorship & Training: Provide guidance, coaching, and training to test team members to enhance their skills and knowledge.**
- **Vendor Management: Manage relationships with third-party testing vendors when necessary.**

**Knowledge/Skills/Competencies**:

- **Strong understanding of software development lifecycle (SDLC) and various testing methodologies (Agile, Waterfall).**
- **Experience in establishing and implementing test processes and strategies in a global organization.**
- **Experience with test automation tools and frameworks.**
- **Excellent communication, interpersonal, and leadership skills.**
- **Strong analytical and problem-solving skills, with the ability to identify root causes and implement effective solutions.**
- **Experience working in a customer-centric environment.**
- **Strong understanding of defect tracking, reporting, and resolution processes.**
- **Solid understanding of software development principles, databases, operating systems, and networking concepts.**
- **Ability to adapt to changing priorities and work effectively in a fast-paced environment.**
- **ISTQB certification is a plus.**

**Physical Demands**:

- Duties of this position are performed in a normal office environment.
- Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.

**Typical Experience**:

- **8+ years of experience in software testing, with at least 3+ years in a leadership role managing testing teams.**

**Typical Education**:

- **Bachelor's degree in Computer Science, Information Technology, or a related field.**
- Educational requirements may vary by geography.

**Notes**:
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).

**COMPANY OVERVIEW**:
Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.

Celestica would like to thank al