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Technical Support Executive

4 weeks ago

Thailand C.T.S. Industries Pte Ltd. Full time

We believe that the growth of a sustainable and successful business is driven by a strong and talented team. To achieve our mission, we are committed to nurturing our people and offering challenging and rewarding careers.

**C.T.S. Industries Pte Ltd**
Human Resource Department
53 Serangoon North Ave 4
03-02/03 Singapore 555852

**Attention**: The Human Resource Department

**Technical Support Executive (PCBA)***:Job Description**
- Responsible for providing excellent customer service by addressing technical issues, diagnosing problems, and facilitating effective communication between customers and internal teams. This position plays a key role in ensuring customer satisfaction and maintaining the reputation of the company’s products or services.

**Key Responsibilities**
- Provide technical support to the Sales team
- Diagnose and resolve technical issues and provide effective solutions to customers
- Evaluate the customer's technical needs and provide guidance to the appropriate product selection
- Conduct product presentations, demonstrations and training to customers
- Working with Sales Manager to plan effective approaches for sales growth in the assigned area

**Job Requirement**
- Bachelor’s Degree in Electrical, Electronic Engineering or related fields
- Min 2years experience in the role of Sales Engineer/Production Engineer
- Min 2years experience with SMT process or PCBA
- Able to communicate well in English to liaise with relevant counterparts
- Strong knowledge of or familiarity with PCB manufacturing.
- Strong sales skills, highly self-motivated, enthusiastic, service-oriented, and positive-minded.
- Willing to work in Bangpakong Chachoengsao area, as well as at Customer sites
- Willing to travel outstation/ overseas for business purposes