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Business Analyst

1 month ago

ประเวศ กรงเทพมหานคร, Thailand Pandora Jewelry Full time

**Business Analyst, Manufacturing Technology COE**
**(Supply Chain and Logistics Management)**

Are you a dynamic professional who is enthusiastic about leveraging technology, agile principles to drive high impact products within organizations? If so, Pandora is embarking on an exciting digital manufacturing journey to create a new strong digital backbone for the biggest jewellery brand in the world. The digital manufacturing transformation will go on for multiple years and is foundational for the delivery of our Phoenix strategy. The programme is a fantastic opportunity to develop your career, build new capabilities and contribute to the future growth of Pandora.

We are embracing agile methodology structured around product teams with clear focus on business outcomes. Strong and enthusiastic Product Management is a key component of realizing these ambitions. In this newly created role, you will be part of the team shaping of our product domain to ensure Pandora is leveraging technology at the heart of evolving our manufacturing business and delivering growth. This is a hands-on functional role, with a high degree of collaboration to drive cultural change and raise the maturity levels of the agile delivery practices. Have we sparked your interest? If so, we would love to hear from you

As a Business Analyst within Pandora Manufacturing Technology COE team, you will be responsible for the business process design in Supply Chain and Logistics Management areas, fit-gap analysis as well as validating functional deliverables of the system integrator / implementation partner (SI) such as organization structure, master data, configuration, and customization choices.

You will function as the connector between business needs and technology ensuring that we are always working on the things that creates value for our business. This also includes delivery of our new Digital Strategy, Crafting & Supply Strategy, and the ambition of creating the SMART factory and Data-driven manufacturing. You will work together with Production, Manufacturing Quality, Supply Chain and Finance teams to establish a new agile delivery engine to cross-functionally realize the strategic ambitions. You will focus on driving the product agenda for the most critical part of the strategy, i.e., shaping and implementing a new ecosystem for Supply Chain& Logistics Management and / or Manufacturing ERP capabilities across the plants.

**Your key accountabilities will be to**:

- Provide expertise on business processes, innovations on existing business processes from functional and technical perspective.
- Create features, user stories with relevant acceptance criteria, scenarios, and estimating business value and tech requirements of product backlog items.
- Support Product Manager in developing and maintaining product backlog / required business capabilities including improvement opportunities.
- Prepare user acceptance test cases, training / user Manuals, provide post go-live support.
- Engage with all stakeholders (business, technical, product owner) to make sure that there is no gap at any level, prepare Business Analysis artefacts including process maps, design flow, specifications, and wireframes.
- Contribute to gap analysis to uncover functionality that may require further configuration or an additional solution.
- Perform functional analysis and the modelling of business processes in relation to key results / targets, ensuring a cross-sectional view of the functional needs.
- Contribute to design and testing of reports, interfaces, forms, and conversions (including validation and reconciliation of data conversions)
- You will work with transformation and relentless improvement towards a more agile operating model creating faster time to market, better quality, and more efficiency.

**What is needed to succeed?**
- Experience from manufacturing, retail, fashion or FMCG preferred, as well as knowledge in any of the warehouse management technology disciplines and/or Sales Order Management
- Experience in any of SAP platforms including SAP S/4HANA ERP would be an advantage
- Must have strong proficiency in ‘Requirements lifecycle management’, ‘Requirements analysis and design definition’ and ‘Solution evaluation.
- Good understanding of ‘Business analysis planning and monitoring’, ‘Elicitation and collaboration’ and ‘Strategy analysis’
- Business users-facing skills, including the ability to analyse complex problems, influence and negotiate with users.
- Independent, initiative-taking, and structured. Ability to ensure progress and commitment to deadlines.
- Understanding of agile methods and processes would be an advantage.
- Professional Business Analysis certification (e.g., CBAP) and / or SAP certification would be an advantage