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Senior Client Executive

1 month ago

กรงเทพมหานคร, Thailand Marsh Full time

**What can you expect?**
- You will build excellent relationships with your assigned portfolio of globally, regionally and locally appointed corporate clients, and deliver service within / exceeding clients’ expectations.

**What is in it for you?**
- Comprehensive employee benefits and insurance coverage

**We will count on you to**:

- Plan and execute overall client strategy to ensure client retention and revenue growth of your assigned clients portfolio.
- Understand your clients’ guiding principles, business profile, risk exposures, requirements, expectations and to provide appropriate advice / recommendations on their insurance program and flexible benefits program.
- Presents benchmarking data, claims analysis and provides relevant market trends / insights to clients as part of the renewal process.
- Adhere to peer review process to ensure high standard and accuracy of deliverables to clients.
- Manage the renewal process with clients seamlessly. Ensure all activities are in compliance with regulations and internal procedures, and the necessary documents are collected and placed with insurers.
- Check of policy contracts, endorsements, invoices to ensure accuracy.
- Ensure prompt internal financial reporting and payment collection of insurance premium and / or fees from clients.
- Update global benefits systems to provide accurate information for your global / regional clients in a timely manner.
- Maintain collaborative relationships with colleagues from global, regional and local support teams working through tasks / requests / issues and ultimately providing value-add deliverables to clients.
- Identify opportunity to up
- and cross-sell inter-department services that fulfill and/or add value to clients.
- Undertake any ad hoc duties / tasks that may be assigned.

**What you need to have**:

- Bachelor’s degree
- At least 3 years of working experience in Employee Benefits segment in Broking/Insurance industry.
- Strong domain knowledge, and client management experience in health and benefits consulting.
- Strong oral and written communication skills and presentation skills.
- Analytical, critical thinking, good interpersonal and problem solving skills.

**What makes you stand out**:

- Proficient in both English and Thai
- Proficient in MS Office (Outlook, Word, PowerPoint and Excel).
- General knowledge of Compensation & Benefit practices (employee benefit underwriting, health care management, flexible benefits)